---
description: Compare ManageEngine ServiceDesk Plus vs NinjaOne for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus vs NinjaOne Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> NinjaOne](https://www.getapp.ie/compare/20521/108129/manageengine-service-desk-plus/vs/ninjarmm)

# Compare ManageEngine ServiceDesk Plus vs NinjaOne

Canonical: https://www.getapp.ie/compare/20521/108129/manageengine-service-desk-plus/vs/ninjarmm

> Detailed comparison between ManageEngine ServiceDesk Plus and NinjaOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | NinjaOne |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 234 | 294 |
| **Starting Price** | US$16.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Contract/License Management
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Service History
- Status Tracking
- Support Ticket Management

### NinjaOne

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Contract/License Management
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Service History
- Status Tracking
- Support Ticket Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.ie/software/20521/manageengine-service-desk-plus)
- [View NinjaOne Profile](https://www.getapp.ie/software/108129/ninjarmm)
- [View Original Comparison](https://www.getapp.ie/compare/20521/108129/manageengine-service-desk-plus/vs/ninjarmm)

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