---
description: Compare ManageEngine ServiceDesk Plus vs ITM IT Asset Management for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine ServiceDesk Plus vs ITM IT Asset Management Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ManageEngine ServiceDesk Plus \<span\>vs\</span\> ITM IT Asset Management](https://www.getapp.ie/compare/20521/112643/manageengine-service-desk-plus/vs/itm-it-asset-management)

# Compare ManageEngine ServiceDesk Plus vs ITM IT Asset Management

Canonical: https://www.getapp.ie/compare/20521/112643/manageengine-service-desk-plus/vs/itm-it-asset-management

> Detailed comparison between ManageEngine ServiceDesk Plus and ITM IT Asset Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine ServiceDesk Plus | ITM IT Asset Management |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 231 | 37 |
| **Starting Price** | US$16.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ManageEngine ServiceDesk Plus

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Email Management
- Incident Management
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

### ITM IT Asset Management

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Email Management
- Incident Management
- Monitoring
- Prioritisation
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View ManageEngine ServiceDesk Plus Profile](https://www.getapp.ie/software/20521/manageengine-service-desk-plus)
- [View ITM IT Asset Management Profile](https://www.getapp.ie/software/112643/itm-it-asset-management)
- [View Original Comparison](https://www.getapp.ie/compare/20521/112643/manageengine-service-desk-plus/vs/itm-it-asset-management)

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