---
description: Compare SAS Customer Intelligence 360 vs TRACARDI for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SAS Customer Intelligence 360 vs TRACARDI Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [SAS Customer Intelligence 360 \<span\>vs\</span\> TRACARDI](https://www.getapp.ie/compare/2058372/2073572/sas-customer-intelligence-360/vs/tracardi)

# Compare SAS Customer Intelligence 360 vs TRACARDI

Canonical: https://www.getapp.ie/compare/2058372/2073572/sas-customer-intelligence-360/vs/tracardi

> Detailed comparison between SAS Customer Intelligence 360 and TRACARDI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SAS Customer Intelligence 360 | TRACARDI |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 8 | 6 |
| **Starting Price** | US$8,000.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SAS Customer Intelligence 360

- API
- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behaviour Tracking
- Contact Database
- Customer Activity Tracking
- Customer Database
- Customer Profiles
- Customer Segmentation
- Data Integration
- Email Marketing
- GDPR Compliance
- Lead Capture
- Multi-Channel Communication
- Personalisation
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Surveys & Feedback

### TRACARDI

- API
- Activity Dashboard
- Activity Tracking
- Audience Targeting
- Behaviour Tracking
- Contact Database
- Customer Activity Tracking
- Customer Database
- Customer Profiles
- Customer Segmentation
- Data Integration
- Email Marketing
- GDPR Compliance
- Lead Capture
- Multi-Channel Communication
- Personalisation
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Surveys & Feedback

## Links

- [View SAS Customer Intelligence 360 Profile](https://www.getapp.ie/software/2058372/sas-customer-intelligence-360)
- [View TRACARDI Profile](https://www.getapp.ie/software/2073572/tracardi)
- [View Original Comparison](https://www.getapp.ie/compare/2058372/2073572/sas-customer-intelligence-360/vs/tracardi)

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