---
description: Compare FixMe.IT vs Zoho Assist for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FixMe.IT vs Zoho Assist Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [FixMe.IT \<span\>vs\</span\> Zoho Assist](https://www.getapp.ie/compare/2336/9913/fixme-it/vs/zoho-assist)

# Compare FixMe.IT vs Zoho Assist

Canonical: https://www.getapp.ie/compare/2336/9913/fixme-it/vs/zoho-assist

> Detailed comparison between FixMe.IT and Zoho Assist. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | FixMe.IT | Zoho Assist |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 389 | 1375 |
| **Starting Price** | US$39.00 | ₹480.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### FixMe.IT

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Problem Management
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Recording Software
- Screen Sharing
- Session Recording
- Summary Reports
- Unattended Access

### Zoho Assist

- Access Controls/Permissions
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Customisable Reports
- File Sharing
- File Transfer
- Live Chat
- Monitoring
- Problem Management
- Real-Time Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Screen Recording Software
- Screen Sharing
- Session Recording
- Summary Reports
- Unattended Access

## Links

- [View FixMe.IT Profile](https://www.getapp.ie/software/2336/fixme-it)
- [View Zoho Assist Profile](https://www.getapp.ie/software/9913/zoho-assist)
- [View Original Comparison](https://www.getapp.ie/compare/2336/9913/fixme-it/vs/zoho-assist)

-----

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