---
description: Compare SugarCRM vs Apptivo for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SugarCRM vs Apptivo Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/230/crm/software) > [SugarCRM \<span\>vs\</span\> Apptivo](https://www.getapp.ie/compare/8270/2046686/sugarcrm/vs/apptivo)

# Compare SugarCRM vs Apptivo

Canonical: https://www.getapp.ie/compare/8270/2046686/sugarcrm/vs/apptivo

> Detailed comparison between SugarCRM and Apptivo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Apptivo |
| **Overall rating** | 3.8/5 | 4.4/5 |
| **Total Reviews** | 412 | 708 |
| **Starting Price** | US$59.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Segmentation
- Support Ticket Management

### Apptivo

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- For Startups
- Lead Capture
- Lead Management
- Lead Qualification
- Live Chat
- Multi-Channel Communication
- Opportunity Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Segmentation
- Support Ticket Management

## Links

- [View SugarCRM Profile](https://www.getapp.ie/software/8270/sugarcrm)
- [View Apptivo Profile](https://www.getapp.ie/software/2046686/apptivo)
- [View Original Comparison](https://www.getapp.ie/compare/8270/2046686/sugarcrm/vs/apptivo)

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