---
description: Compare SugarCRM vs Ploomes CRM for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SugarCRM vs Ploomes CRM Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> Ploomes CRM](https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes)

# Compare SugarCRM vs Ploomes CRM

Canonical: https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes

> Detailed comparison between SugarCRM and Ploomes CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SugarCRM | Ploomes CRM |
| **Overall rating** | 3.8/5 | 4.9/5 |
| **Total Reviews** | 413 | 423 |
| **Starting Price** | US$59.00 | US$22.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Sales Automation
- Segmentation
- Web-based Deployment

### Ploomes CRM

- API
- Activity Tracking
- Configurable Workflow
- Content Management
- Contract/License Management
- Customer Database
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Opportunity Management
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Sales Automation
- Segmentation
- Web-based Deployment

## Links

- [View SugarCRM Profile](https://www.getapp.ie/software/8270/sugarcrm)
- [View Ploomes CRM Profile](https://www.getapp.ie/software/2064020/ploomes)
- [View Original Comparison](https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SugarCRM vs Ploomes CRM Comparison | GetApp Ireland 2026","description":"Compare SugarCRM vs Ploomes CRM for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes","about":[{"@id":"https://www.getapp.ie/software/8270/sugarcrm#software"},{"@id":"https://www.getapp.ie/software/2064020/ploomes#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"SugarCRM","description":"SugarCRM is a comprehensive Customer Relationship Management (CRM) platform designed to connect your sales, marketing, and service teams, enabling them to focus on boosting productivity, sales growth, and engaging customers in moments that matter. SugarCRM ensures fast, secure, reliable, and GDPR-compliant data handling for European businesses.\n\n\nUnlimited Access, Unparalleled Support\n\nScale your business without limitations with unrestricted access to modules and fields, API calls, and workflows. SugarCRM also provides dedicated customer support 12/5, ensuring that help is always within reach when you need it. \nMaximise the value of your investment with a dedicated Customer Success Manager to guide you through your CRM journey. Moreover, you can easily integrate SugarCRM to your existing business applications.\n\nPredictable Total Cost of Ownership\n\nWith SugarCRM, there are no hidden costs. Your investment includes product enhancements and upgrades four times a year, database backups, mobile access, two sandboxes, and 60GB of data storage plus 1GB per user, and more.\nAccording to Nucleus Research, SugarCRM users can lower total cost of ownership by up to 32% while delivering similar functionality compared to other CRM solutions.\n\nTrusted by Millions Worldwide\n\nSugarCRM is trusted by millions of users worldwide, including renowned brands like Sennheiser, Tetley, and Backcountry. Users have reported increased revenue, decreased workload, and more revenue from support, testifying to the platform's effectiveness.\n\n\nWhat our customers love about SugarCRM\n\n- Ease of integration: SugarCRM's ability to integrate seamlessly with other systems is a highly valued feature. This includes integration with ERP systems, VoIP, and Jaspersoft, among others.\n\n- Ease of Use: SugarCRM is often praised for its user-friendly interface. Users appreciate the intuitive design that makes it easy to navigate and manage customer relationships effectively. \n\n- Customizability: Users love the flexibility of SugarCRM. The platform allows for extensive customization to suit the specific needs of each business, including unlimited modules and fields.\n\n- Reliable Support: SugarCRM's dedicated customer support is highly praised by users. The availability of a dedicated Customer Success Manager provides users with a reliable point of contact for any issues or queries.\n\n- AI Capabilities: The embedded AI in SugarCRM is a standout feature for many users. It enables intelligent data analysis and decision-making, helping businesses to stay ahead of the curve.\n\n- Transparent Pricing: Users appreciate the clear and predictable pricing structure of SugarCRM. The assurance of no hidden costs gives businesses confidence in their investment.\n\n- SugarCloud utilizes AWS across the globe. Clients choose the region they want to contain their data, and the data stays within that region.\n\nWe use the following regions:\n\nSydney, Australia\nMontreal, Canada\nFrankfurt, Germany\nSingapore\nLondon, United Kingdom\nPortland, Oregon, United States\nSee more: https://www.sugarcrm.com/why-sugar/trust/security/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e81a4fc-f03f-4c45-9027-c537d6bf319d.gif","url":"https://www.getapp.ie/software/8270/sugarcrm","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/8270/sugarcrm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":413,"ratingValue":3.8},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Ploomes CRM","description":"Ploomes is a CRM platform that automates sales processes and integrates business operations in one place. It combines CRM, workflow automation, proposal generation, and analytics to help B2B companies manage leads, deals, and clients efficiently.\n\nThrough intelligent workflows and document automation, Ploomes eliminates repetitive tasks and ensures accuracy across every sales stage. Managers can track performance with customizable dashboards, real-time reports, and integrated analytics.\n\nThe platform connects seamlessly with ERPs, Gmail, RD Station, Power BI, and other tools via API—centralizing customer data and communication. With a flexible, modular structure, businesses can add features like CPQ, Proposal Management, and Workflow Automation as they grow.\n\nPloomes is trusted by thousands of medium-sized companies seeking to standardize operations, increase productivity, and drive scalable revenue growth with an easy-to-use, cloud-based solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/09c32ed4-520b-4b5e-8e6c-20242a0392b7.png","url":"https://www.getapp.ie/software/2064020/ploomes","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/2064020/ploomes#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":423,"ratingValue":4.9},"offers":{"price":"22","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Sales Intelligence Software","position":2,"item":"/directory/3877/sales-intelligence/software","@type":"ListItem"},{"name":"SugarCRM vs Ploomes CRM","position":3,"item":"https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/8270/2064020/sugarcrm/vs/ploomes#breadcrumblist"}]}
</script>
