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SugarCRM vs Salesforce Sales Cloud

SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effective, realiable CRM solution, highly regarded for its user-friendly design, and robust integrations. Ideal for B2B medium to large-sized companies.
SugarCRM is an all-in-one CRM platform that aligns sales, marketing, and service teams to drive enhanced productivity and growth. It's a cost-effectiv...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more...

Deployment

  • Cloud-based
  • On-premise

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

US$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$25.00/month

  • Free Version
  • Free Trial
  • Subscription

Overall rating

3.8 /5
(411)

Ease of Use

3.6/5

Features

3.8/5

Customer Service

3.7/5

Value for Money

3.8/5

Overall rating

4.4 /5
(18,386)

Ease of Use

4.0/5

Features

4.4/5

Customer Service

4.1/5

Value for Money

4.0/5

Total features 127

  • "What If" Scenarios
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agent Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Auto-Dialer
  • Automatic Call Distribution
  • Batch Processing
  • Bid Management
  • Brand Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Centre Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cataloguing/Categorisation
  • Change Order Management
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customisable Branding
  • Customisable CTAs
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Customizable Scoring
  • Dashboard
  • Dashboard Creation
  • Data Enrichment
  • Data Import/Export
  • Data Management
  • Data Synchronisation
  • Data Visualisation
  • Deal Management
  • Demographic/Firmographic Data
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Dynamic Modeling
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • Financial Management
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Job Costing
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Listing Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Currency
  • Multiple Scoring Models
  • Multivariate Testing
  • Opportunity Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritisation
  • Process/Workflow Automation
  • Product Catalogue
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Subcontractor Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Training Management
  • Transaction Management
  • Version Control
  • Visual Analytics
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management

Total features 194

  • "What If" Scenarios
  • A/B Testing
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Agent Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Assignment Management
  • Audience Targeting
  • Auto-Dialer
  • Automatic Call Distribution
  • Batch Processing
  • Bid Management
  • Brand Tracking
  • Budgeting/Forecasting
  • Business Card/Badge Scanning
  • Business Process Control
  • Buyer Management
  • CRM
  • CRM Integration
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Centre Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Cataloguing/Categorisation
  • Change Order Management
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Correlation Analysis
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customisable Branding
  • Customisable CTAs
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Customizable Scoring
  • Dashboard
  • Dashboard Creation
  • Data Enrichment
  • Data Import/Export
  • Data Management
  • Data Synchronisation
  • Data Visualisation
  • Deal Management
  • Demographic/Firmographic Data
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Dynamic Modeling
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Estimating
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • Financial Management
  • For AEC Industry
  • For Insurance Industry
  • For Mac Devices
  • For Real Estate
  • For Real Estate Agencies
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Goal Management
  • Graphical Data Presentation
  • Inbox Management
  • Interaction Tracking
  • Internal Chat Integration
  • Job Costing
  • Job Scheduling
  • Key Performance Indicators
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Listing Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Medical History Records
  • Meeting Management
  • Mobile Access
  • Modeling & Simulation
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Channel Social Integration
  • Multi-Currency
  • Multiple Scoring Models
  • Multivariate Testing
  • Opportunity Management
  • Patient Communications
  • Patient Management
  • Performance Management
  • Performance Metrics
  • Physician Management
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Presentation Tools
  • Prioritisation
  • Process/Workflow Automation
  • Product Catalogue
  • Progress Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Purchase Order Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Marketing
  • Sales Activity Management
  • Sales Analytics
  • Sales Approval
  • Sales Automation
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Source Tracking
  • Statistical Analysis
  • Subcontractor Management
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Training Management
  • Transaction Management
  • Version Control
  • Visual Analytics
  • Warranty Tracking
  • Web Forms
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management
  • 8x8 Cloud Communication Platform
  • 8x8 Virtual Office
  • Acuity Scheduling
  • Aircall
  • AmazingMail
  • Birdeye
  • Box
  • Brevo
  • Bullhorn Jobscience
  • CData Arc
  • Campaign Monitor by Marigold
  • ChatGPT
  • ClearSlide
  • CloudAgent
  • CloudHub
  • Constant Contact
  • Crowdstack Pro
  • DealHub
  • Desk.com
  • Docusign
  • Drift
  • Dropbox Business
  • Epicor
  • Eventbrite
  • Evernote Teams
  • Expensify
  • Five9
  • GetFeedback
  • Gmail
  • GoTo Meeting
  • Google Maps
  • Hootsuite
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Sales Hub
  • Jira
  • LinkedIn Smart Connector
  • Litmos
  • LiveOps
  • Mailchimp
  • Marketo Engage
  • Marketo Sales Connect
  • Oktopost
  • Olark
  • PandaDoc
  • PhoneBurner
  • Professional Services Cloud
  • QlikView
  • QuickBooks
  • QuickBooks Online
  • Quickbooks Pro
  • RT DocuSign
  • RingCentral Engage Digital
  • RingCentral Engage Voice
  • RingCentral Meetings
  • Ringover
  • SAP ERP
  • SalesLoft
  • Salesforce Marketing Cloud Account Engagement
  • Shopify
  • Shopify AX Connect
  • Shopify Collabs
  • Shopify POS
  • Shopify Plus
  • Slack
  • Smartsheet
  • SurveyMonkey
  • SyncApps
  • Triblio
  • Typeform
  • Veeva CRM
  • Webinato
  • WhosOn
  • Yesware
  • Zapier
  • Zendesk Suite
  • sales-i
  • 8x8 Cloud Communication Platform
  • 8x8 Virtual Office
  • Acuity Scheduling
  • Aircall
  • AmazingMail
  • Birdeye
  • Box
  • Brevo
  • Bullhorn Jobscience
  • CData Arc
  • Campaign Monitor by Marigold
  • ChatGPT
  • ClearSlide
  • CloudAgent
  • CloudHub
  • Constant Contact
  • Crowdstack Pro
  • DealHub
  • Desk.com
  • Docusign
  • Drift
  • Dropbox Business
  • Epicor
  • Eventbrite
  • Evernote Teams
  • Expensify
  • Five9
  • GetFeedback
  • Gmail
  • GoTo Meeting
  • Google Maps
  • Hootsuite
  • HubSpot CMS Hub
  • HubSpot CRM
  • HubSpot Sales Hub
  • Jira
  • LinkedIn Smart Connector
  • Litmos
  • LiveOps
  • Mailchimp
  • Marketo Engage
  • Marketo Sales Connect
  • Oktopost
  • Olark
  • PandaDoc
  • PhoneBurner
  • Professional Services Cloud
  • QlikView
  • QuickBooks
  • QuickBooks Online
  • Quickbooks Pro
  • RT DocuSign
  • RingCentral Engage Digital
  • RingCentral Engage Voice
  • RingCentral Meetings
  • Ringover
  • SAP ERP
  • SalesLoft
  • Salesforce Marketing Cloud Account Engagement
  • Shopify
  • Shopify AX Connect
  • Shopify Collabs
  • Shopify POS
  • Shopify Plus
  • Slack
  • Smartsheet
  • SurveyMonkey
  • SyncApps
  • Triblio
  • Typeform
  • Veeva CRM
  • Webinato
  • WhosOn
  • Yesware
  • Zapier
  • Zendesk Suite
  • sales-i