---
description: Compare LiveChat vs ProProfs Chat for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveChat vs ProProfs Chat Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/232/online-crm/software) > [LiveChat \<span\>vs\</span\> ProProfs Chat](https://www.getapp.ie/compare/8385/10018/livechat/vs/proprofs-chat)

# Compare LiveChat vs ProProfs Chat

Canonical: https://www.getapp.ie/compare/8385/10018/livechat/vs/proprofs-chat

> Detailed comparison between LiveChat and ProProfs Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | ProProfs Chat |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 1715 | 53 |
| **Starting Price** | US$25.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### LiveChat

- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Customisable Branding
- Dashboard
- Email Management
- File Sharing
- Geotargeting
- Lead Capture
- Live Chat
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### ProProfs Chat

- API
- Access Controls/Permissions
- CRM
- Canned Responses
- Customisable Branding
- Dashboard
- Email Management
- File Sharing
- Geotargeting
- Lead Capture
- Live Chat
- Mobile Access
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Screen Sharing
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveChat Profile](https://www.getapp.ie/software/8385/livechat)
- [View ProProfs Chat Profile](https://www.getapp.ie/software/10018/proprofs-chat)
- [View Original Comparison](https://www.getapp.ie/compare/8385/10018/livechat/vs/proprofs-chat)

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