---
description: Compare LiveChat vs Zoho CRM for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveChat vs Zoho CRM Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/1647/conversational-ai-platform/software) > [LiveChat \<span\>vs\</span\> Zoho CRM](https://www.getapp.ie/compare/8385/9908/livechat/vs/zoho-crm)

# Compare LiveChat vs Zoho CRM

Canonical: https://www.getapp.ie/compare/8385/9908/livechat/vs/zoho-crm

> Detailed comparison between LiveChat and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Zoho CRM |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 1715 | 6964 |
| **Starting Price** | US$25.00 | US$14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Tracking
- Configurable Workflow
- Customer Database
- Customisable Templates
- Dashboard
- Deal Management
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Real-Time Data
- Referral Tracking
- Reminders
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Web-based Deployment

### Zoho CRM

- API
- Activity Tracking
- Configurable Workflow
- Customer Database
- Customisable Templates
- Dashboard
- Deal Management
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Real-Time Data
- Referral Tracking
- Reminders
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Web-based Deployment

## Links

- [View LiveChat Profile](https://www.getapp.ie/software/8385/livechat)
- [View Zoho CRM Profile](https://www.getapp.ie/software/9908/zoho-crm)
- [View Original Comparison](https://www.getapp.ie/compare/8385/9908/livechat/vs/zoho-crm)

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