---
description: Compare TeamSupport vs Aptean Respond for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TeamSupport vs Aptean Respond Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [TeamSupport \<span\>vs\</span\> Aptean Respond](https://www.getapp.ie/compare/8670/2048095/teamsupport/vs/aptean-respond-cm)

# Compare TeamSupport vs Aptean Respond

Canonical: https://www.getapp.ie/compare/8670/2048095/teamsupport/vs/aptean-respond-cm

> Detailed comparison between TeamSupport and Aptean Respond. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamSupport | Aptean Respond |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 850 | 2 |
| **Starting Price** | US$45.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### TeamSupport

- API
- Case Management
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customisable Reports
- Customisable Templates
- Feedback Management
- Forms Management
- Generative AI
- Issue Scheduling
- Issue Tracking
- Quality Assurance
- Reporting/Analytics
- Routing
- Self Service Portal
- Social Media Monitoring
- Support Ticket Management
- Survey/Poll Management
- Wiki
- Workflow Management

### Aptean Respond

- API
- Case Management
- Corrective and Preventive Actions (CAPA)
- Customer Complaint Tracking
- Customisable Reports
- Customisable Templates
- Feedback Management
- Forms Management
- Generative AI
- Issue Tracking
- Quality Assurance
- Reporting/Analytics
- Routing
- Self Service Portal
- Social Media Monitoring
- Survey/Poll Management
- Workflow Management

## Links

- [View TeamSupport Profile](https://www.getapp.ie/software/8670/teamsupport)
- [View Aptean Respond Profile](https://www.getapp.ie/software/2048095/aptean-respond-cm)
- [View Original Comparison](https://www.getapp.ie/compare/8670/2048095/teamsupport/vs/aptean-respond-cm)

-----

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