---
description: Compare Sage CRM vs SAP Customer Experience for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Sage CRM vs SAP Customer Experience Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [Sage CRM \<span\>vs\</span\> SAP Customer Experience](https://www.getapp.ie/compare/90377/90379/sage-crm/vs/sap-crm)

# Compare Sage CRM vs SAP Customer Experience

Canonical: https://www.getapp.ie/compare/90377/90379/sage-crm/vs/sap-crm

> Detailed comparison between Sage CRM and SAP Customer Experience. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sage CRM | SAP Customer Experience |
| **Overall rating** | 3.6/5 | 4.3/5 |
| **Total Reviews** | 73 | 245 |
| **Starting Price** | US$45.00 | US$58.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Phone Support | Chat |
| **Training** | - | Documentation |

## Key features

### Sage CRM

- API
- CRM
- Campaign Management
- Configurable Workflow
- Dashboard
- Forecasting
- Marketing Automation
- Pipeline Management
- Real-Time Data
- Reminders
- Sales Pipeline Management
- Search

### SAP Customer Experience

- API
- CRM
- Campaign Management
- Campaign Planning
- Channel Management
- Client Management
- Customer Complaint Tracking
- For Startups
- Forecasting
- Lead Management
- Live Chat
- Marketing Automation
- Pipeline Management
- Sales Pipeline Management
- Search
- Support Ticket Management

## Links

- [View Sage CRM Profile](https://www.getapp.ie/software/90377/sage-crm)
- [View SAP Customer Experience Profile](https://www.getapp.ie/software/90379/sap-crm)
- [View Original Comparison](https://www.getapp.ie/compare/90377/90379/sage-crm/vs/sap-crm)

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