Salesforce Sales Cloud vs IT Glue
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Overview
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent searching for information. The platform offers flexible asset tracking, relationship mapping, documentation automation, workflows, checklists, and more.
IT Glue is a cloud-based, SOC 2-compliant IT documentation solution which is designed to help MSPs manage documentation and reduce time spent...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
Images
Pricing
Starting from
US$25.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.0/ 5Features
4.4/ 5Customer Service
4.1/ 5Value for Money
4.0/ 5Ease of Use
4.6/ 5Features
4.5/ 5Customer Service
4.5/ 5Value for Money
4.5/ 5Features
Total features 195
- "What If" Scenarios
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audience Targeting
- Audit Management
- Audit Trail
- Auto-Dialer
- Automatic Call Distribution
- Backup and Recovery
- Batch Processing
- Bid Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Sync
- Calendar/Reminder System
- Call Centre Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Change Order Management
- Change Tracking
- Channel Management
- Chat/Messaging
- Checklists
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Credential Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronisation
- Data Visualisation
- Deal Management
- Document Automation
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Dynamic Modeling
- Electronic Signature
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Encrypted Password Storage
- Engagement Tracking
- Estimating
- Event Logs
- Exception Reporting
- Field Sales Management
- File Management
- File Sharing
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- For the IT sector
- Forecasting
- Forms Management
- Full Text Search
- Goal Management
- Graphical Data Presentation
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Inventory Tracking
- Issue Management
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- License Management
- Listing Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Offline Access
- Opportunity Management
- Password Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Pipeline Reports
- Policy Management
- Predictive Analytics
- Presentation Tools
- Price Optimisation
- Prioritisation
- Process/Workflow Automation
- Product Catalogue
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Relationship Mapping
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Single Sign On
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Subcontractor Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Text Editing
- Third-Party Integrations
- Training Management
- Transaction Management
- User Management
- Version Control
- Visual Analytics
- Warranty Tracking
- Web-based Deployment
- Workflow Management
Total features 89
- "What If" Scenarios
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Agent Management
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audience Targeting
- Audit Management
- Audit Trail
- Auto-Dialer
- Automatic Call Distribution
- Backup and Recovery
- Batch Processing
- Bid Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Control
- Buyer Management
- CRM
- CRM Integration
- Calendar Sync
- Calendar/Reminder System
- Call Centre Management
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Catalog Management
- Change Order Management
- Change Tracking
- Channel Management
- Chat/Messaging
- Checklists
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Competitive Analysis
- Compliance Tracking
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Contract/License Management
- Conversion Tracking
- Correlation Analysis
- Credential Management
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Social Profiles
- Customer Support
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Management
- Data Synchronisation
- Data Visualisation
- Deal Management
- Document Automation
- Document Capture
- Document Generation
- Document Management
- Document Review
- Document Storage
- Documentation Management
- Drag & Drop
- Dynamic Modeling
- Electronic Signature
- Email Management
- Email Marketing
- Email Response Control
- Email Templates
- Email Tracking
- Employee Management
- Encrypted Password Storage
- Engagement Tracking
- Estimating
- Event Logs
- Exception Reporting
- Field Sales Management
- File Management
- File Sharing
- Financial Management
- For AEC Industry
- For Insurance Industry
- For Mac Devices
- For Real Estate
- For Real Estate Agencies
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- For the IT sector
- Forecasting
- Forms Management
- Full Text Search
- Goal Management
- Graphical Data Presentation
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Inbox Management
- Interaction Tracking
- Internal Chat Integration
- Inventory Management
- Inventory Tracking
- Issue Management
- Job Costing
- Job Scheduling
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Library
- Knowledge Management
- Landing Pages/Web Forms
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- License Management
- Listing Management
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Modeling & Simulation
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Currency
- Offline Access
- Opportunity Management
- Password Management
- Patient Communications
- Patient Management
- Performance Management
- Performance Metrics
- Physician Management
- Pipeline Management
- Pipeline Reports
- Policy Management
- Predictive Analytics
- Presentation Tools
- Price Optimisation
- Prioritisation
- Process/Workflow Automation
- Product Catalogue
- Progress Tracking
- Project Management
- Project Time Tracking
- Project Tracking
- Projections
- Proposal Generation
- Proposal Management
- Prospecting Tools
- Purchase Order Management
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recommendations
- Referral Tracking
- Relationship Mapping
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- SSL Security
- Sales Activity Management
- Sales Approval
- Sales Automation
- Sales Forecasting
- Sales Onboarding & Training
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Shared Contacts
- Single Sign On
- Social Media Integration
- Source Tracking
- Statistical Analysis
- Subcontractor Management
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Text Editing
- Third-Party Integrations
- Training Management
- Transaction Management
- User Management
- Version Control
- Visual Analytics
- Warranty Tracking
- Web-based Deployment
- Workflow Management
Integrations
- Addigy
- Atera
- Autotask PSA
- Auvik
- Azure Active Directory
- BVoIP
- Backupify
- Barracuda RMM
- Birdeye
- Box
- BrightGauge
- BullPhish ID
- Cisco Meraki
- ClearSlide
- CloudRadial
- ComplianceManager
- ConnectWise Automate
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Continuum PPM
- Crewhu
- Crowdstack Pro
- Cytracom
- Dark Web ID
- Datto RMM
- Datto SaaS Defense
- DeskDirector
- Domotz
- Dropbox Business
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- GitHub
- Gmail
- GoTo Meeting
- Graphus
- HaloPSA
- IMS Compliance Manager
- Jamf Pro
- Kaseya BMS
- Kaseya VSA
- Liongard
- Litmos
- LogMeIn
- LogMeIn Central
- LogicMonitor
- Lucidchart
- Mailchimp
- Microsoft 365
- Microsoft Intune
- N-Able Projects Portal
- N-central
- N-sight
- Narmada
- NinjaOne
- Panorama9
- Passly
- Professional Services Cloud
- Pulseway
- QGuard
- QuickBooks Online
- QuickPass Visitor Management
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ServiceNow
- Slack
- Smartsheet
- Spanning
- SurveyMonkey
- Syncro
- ThreatLocker
- Unitrends Backup
- Unitrends MSP
- Veeva CRM
- Vorex
- Watchman Monitoring
- Webinato
- Yesware
- Zapier
- myITprocess
- vCIOToolbox
- Addigy
- Atera
- Autotask PSA
- Auvik
- Azure Active Directory
- BVoIP
- Backupify
- Barracuda RMM
- Birdeye
- Box
- BrightGauge
- BullPhish ID
- Cisco Meraki
- ClearSlide
- CloudRadial
- ComplianceManager
- ConnectWise Automate
- ConnectWise Cybersecurity Management
- ConnectWise PSA
- Continuum PPM
- Crewhu
- Crowdstack Pro
- Cytracom
- Dark Web ID
- Datto RMM
- Datto SaaS Defense
- DeskDirector
- Domotz
- Dropbox Business
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- GitHub
- Gmail
- GoTo Meeting
- Graphus
- HaloPSA
- IMS Compliance Manager
- Jamf Pro
- Kaseya BMS
- Kaseya VSA
- Liongard
- Litmos
- LogMeIn
- LogMeIn Central
- LogicMonitor
- Lucidchart
- Mailchimp
- Microsoft 365
- Microsoft Intune
- N-Able Projects Portal
- N-central
- N-sight
- Narmada
- NinjaOne
- Panorama9
- Passly
- Professional Services Cloud
- Pulseway
- QGuard
- QuickBooks Online
- QuickPass Visitor Management
- ScalePad Backup Radar
- ScalePad Lifecycle Manager
- ServiceNow
- Slack
- Smartsheet
- Spanning
- SurveyMonkey
- Syncro
- ThreatLocker
- Unitrends Backup
- Unitrends MSP
- Veeva CRM
- Vorex
- Watchman Monitoring
- Webinato
- Yesware
- Zapier
- myITprocess
- vCIOToolbox
