---
description: Compare ManageEngine SupportCenter Plus vs ScreenConnect for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ManageEngine SupportCenter Plus vs ScreenConnect Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [ManageEngine SupportCenter Plus \<span\>vs\</span\> ScreenConnect](https://www.getapp.ie/compare/90406/102389/manageengine-supportcenter-plus/vs/connectwise-control)

# Compare ManageEngine SupportCenter Plus vs ScreenConnect

Canonical: https://www.getapp.ie/compare/90406/102389/manageengine-supportcenter-plus/vs/connectwise-control

> Detailed comparison between ManageEngine SupportCenter Plus and ScreenConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ManageEngine SupportCenter Plus | ScreenConnect |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 14 | 1895 |
| **Starting Price** | US$495.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### ManageEngine SupportCenter Plus

- Activity Dashboard
- Alerts/Notifications
- Dashboard
- Live Chat
- Mobile Access
- Mobile Alerts
- Multi-Channel Communication
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations

### ScreenConnect

- Activity Dashboard
- Alerts/Notifications
- Attendee Management
- Dashboard
- Help Desk Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Presentation Streaming
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Scheduling
- Self Service Portal
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View ManageEngine SupportCenter Plus Profile](https://www.getapp.ie/software/90406/manageengine-supportcenter-plus)
- [View ScreenConnect Profile](https://www.getapp.ie/software/102389/connectwise-control)
- [View Original Comparison](https://www.getapp.ie/compare/90406/102389/manageengine-supportcenter-plus/vs/connectwise-control)

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