---
description: Compare Pipedrive vs Salesforce for Retail for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pipedrive vs Salesforce for Retail Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Pipedrive \<span\>vs\</span\> Salesforce for Retail](https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm)

# Compare Pipedrive vs Salesforce for Retail

Canonical: https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm

> Detailed comparison between Pipedrive and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pipedrive | Salesforce for Retail |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3042 | 12 |
| **Starting Price** | €19.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | - |

## Key features

### Pipedrive

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Forecasting
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Currency
- Personalisation
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

### Salesforce for Retail

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Forecasting
- Interaction Tracking
- Lead Management
- Live Chat
- Multi-Currency
- Personalisation
- Recommendations
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

## Links

- [View Pipedrive Profile](https://www.getapp.ie/software/90507/pipedrive)
- [View Salesforce for Retail Profile](https://www.getapp.ie/software/2046027/salesforce-retail-crm)
- [View Original Comparison](https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Pipedrive vs Salesforce for Retail Comparison | GetApp Ireland 2026","description":"Compare Pipedrive vs Salesforce for Retail for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm","about":[{"@id":"https://www.getapp.ie/software/90507/pipedrive#software"},{"@id":"https://www.getapp.ie/software/2046027/salesforce-retail-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm#webpage","isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"Pipedrive","description":"Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and AI-based features.\n\nPipedrive’s interface empowers salespeople to streamline workflows and unlock instant sales insights. Easily track deal and lead progress with Pipedrive’s visual sales pipeline and fine-tune your strategy with reporting features and a personalized AI Sales Assistant. Pipedrive offers various app integrations across all revenue stages, including Zapier, Zoom and Google Workspace, so teams can sync all data in one place and supercharge productivity.\n\nAdministrators can reach the right contacts at the right time with intelligent lead segmentation and activity reminders that tell when to take action and when it’s time to seal the deal. It helps compose sales emails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/51d970e1-ac5e-4af1-b976-70f230e43f06.png","url":"https://www.getapp.ie/software/90507/pipedrive","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/90507/pipedrive#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3042},"offers":{"price":"19","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Salesforce for Retail","description":"Salesforce Retail CRM is a cloud-based retail management system that helps eCommerce businesses analyze shoppers’ needs and facilitate smart targeting to drive brand awareness. Marketers can utilize AI-powered bots to communicate with buyers in real-time and improve customer engagement levels.\n\nThe platform enables administrators to conduct marketing campaigns and analyze performance reports to share personalized promotional offers with customers. Salesforce Retail CRM lets individuals utilize omnichannel order management capabilities to streamline selling and purchasing operations on a unified interface. Technicians can also interact with clients via various communication channels including SMS, social networking sites, mobile applications, and live chat.\n\nSalesforce Retail CRM lets businesses view holiday calendars and analyze trends to forecast shopping behavior and pre-plan discounts. Managers can also track clients’ browsing activities and order history to personalize the shopping experience via push notifications and emails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/59b91958-2503-4064-aabc-5a526c887a21.png","url":"https://www.getapp.ie/software/2046027/salesforce-retail-crm","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/2046027/salesforce-retail-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":12},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Pipedrive vs Salesforce for Retail","position":3,"item":"https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/90507/2046027/pipedrive/vs/salesforce-retail-crm#breadcrumblist"}]}
</script>