---
description: Compare Lime Connect vs Tidio for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Lime Connect vs Tidio Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Lime Connect \<span\>vs\</span\> Tidio](https://www.getapp.ie/compare/90636/105081/userlike-live-chat/vs/tidio-chat)

# Compare Lime Connect vs Tidio

Canonical: https://www.getapp.ie/compare/90636/105081/userlike-live-chat/vs/tidio-chat

> Detailed comparison between Lime Connect and Tidio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Lime Connect | Tidio |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 649 | 590 |
| **Starting Price** | US$87.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Lime Connect

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

### Tidio

- AI/Machine Learning
- API
- Activity Tracking
- Configurable Workflow
- Customer Communication
- Customer Database
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Transfers/Routing
- Video Chat
- Video Support

## Links

- [View Lime Connect Profile](https://www.getapp.ie/software/90636/userlike-live-chat)
- [View Tidio Profile](https://www.getapp.ie/software/105081/tidio-chat)
- [View Original Comparison](https://www.getapp.ie/compare/90636/105081/userlike-live-chat/vs/tidio-chat)

-----

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