---
description: Compare Microsoft SharePoint vs Freshservice for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft SharePoint vs Freshservice Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Microsoft SharePoint \<span\>vs\</span\> Freshservice](https://www.getapp.ie/compare/90850/91351/sharepoint/vs/freshservice)

# Compare Microsoft SharePoint vs Freshservice

Canonical: https://www.getapp.ie/compare/90850/91351/sharepoint/vs/freshservice

> Detailed comparison between Microsoft SharePoint and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft SharePoint | Freshservice |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 5433 | 720 |
| **Starting Price** | US$5.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft SharePoint

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Templates
- Document Management
- Email Management
- File Sharing
- Full Text Search
- Project Management
- Search/Filter
- Task Management
- Team Collaboration
- Workflow Management

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Approval Process Control
- Audit Trail
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Templates
- Document Management
- Email Management
- File Sharing
- Full Text Search
- Project Management
- Search/Filter
- Task Management
- Team Collaboration
- Workflow Management

## Links

- [View Microsoft SharePoint Profile](https://www.getapp.ie/software/90850/sharepoint)
- [View Freshservice Profile](https://www.getapp.ie/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.ie/compare/90850/91351/sharepoint/vs/freshservice)

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