---
description: Compare Olark vs Salesforce Service Cloud for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Olark vs Salesforce Service Cloud Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Olark \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.ie/compare/90861/91754/olark/vs/salesforce-1-service-cloud)

# Compare Olark vs Salesforce Service Cloud

Canonical: https://www.getapp.ie/compare/90861/91754/olark/vs/salesforce-1-service-cloud

> Detailed comparison between Olark and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Olark | Salesforce Service Cloud |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 471 | 824 |
| **Starting Price** | US$29.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Olark

- API
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

### Salesforce Service Cloud

- API
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- File Sharing
- Geotargeting
- Mobile Access
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Screen Sharing
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Olark Profile](https://www.getapp.ie/software/90861/olark)
- [View Salesforce Service Cloud Profile](https://www.getapp.ie/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.ie/compare/90861/91754/olark/vs/salesforce-1-service-cloud)

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