---
description: Compare Smartsheet vs mHelpDesk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Smartsheet vs mHelpDesk Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/332/project-management/software) > [Smartsheet \<span\>vs\</span\> mHelpDesk](https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software)

# Compare Smartsheet vs mHelpDesk

Canonical: https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software

> Detailed comparison between Smartsheet and mHelpDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Smartsheet | mHelpDesk |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 3520 | 824 |
| **Starting Price** | US$12.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Smartsheet

- API
- Accounting
- Activity Tracking
- Asset Tracking
- Audit Trail
- Billing & Invoicing
- CRM
- Client Management
- Customisable Templates
- Document Management
- Email Management
- Equipment Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Scheduling
- Service History
- Technician Management

### mHelpDesk

- API
- Accounting
- Activity Tracking
- Asset Tracking
- Audit Trail
- Billing & Invoicing
- CRM
- Client Management
- Customisable Templates
- Document Management
- Email Management
- Equipment Tracking
- Project Management
- Real-Time Data
- Real-Time Reporting
- Reminders
- SSL Security
- Scheduling
- Service History
- Technician Management

## Links

- [View Smartsheet Profile](https://www.getapp.ie/software/10391/smartsheet)
- [View mHelpDesk Profile](https://www.getapp.ie/software/91179/mhelpdesk-field-service-software)
- [View Original Comparison](https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Smartsheet vs mHelpDesk Comparison | GetApp Ireland 2026","description":"Compare Smartsheet vs mHelpDesk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software","about":[{"@id":"https://www.getapp.ie/software/10391/smartsheet#software"},{"@id":"https://www.getapp.ie/software/91179/mhelpdesk-field-service-software#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE"},{"name":"Smartsheet","description":"Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by businesses and users across multiple countries.\n\nRegarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.\n\nCustomers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.\n\nSmartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/04253861-c329-4a6d-895c-f2798e208d7f.png","url":"https://www.getapp.ie/software/10391/smartsheet","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/10391/smartsheet#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3520,"ratingValue":4.5},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"mHelpDesk","description":"mHelpDesk is a field service software that supports a wide variety of scheduled and unscheduled work flows, with both one time and recurring appointments. With mHelpDesk's scheduling calendar, teams are efficiently routed with the map view.\n\nmHelpDesk's invoicing system is fully integrated with a scheduling platform, providing one click invoicing with job tracking and reporting. mHelpDesk's customers are happily eliminating the double data entry of working with third party accounting systems such as Quickbooks. Users can keep track of all the customer interactions. Custom fields make it easy to track the specific bits of information that are unique to the business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e5f3329b-b470-41fe-b502-41354f4bd27b.png","url":"https://www.getapp.ie/software/91179/mhelpdesk-field-service-software","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/91179/mhelpdesk-field-service-software#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":824,"ratingValue":4.3},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Project Management Software","position":2,"item":"/directory/332/project-management/software","@type":"ListItem"},{"name":"Smartsheet vs mHelpDesk","position":3,"item":"https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/10391/91179/smartsheet/vs/mhelpdesk-field-service-software#breadcrumblist"}]}
</script>
