---
description: Compare mHelpDesk vs Tick for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: mHelpDesk vs Tick Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [mHelpDesk \<span\>vs\</span\> Tick](https://www.getapp.ie/compare/91179/108109/mhelpdesk-field-service-software/vs/tick)

# Compare mHelpDesk vs Tick

Canonical: https://www.getapp.ie/compare/91179/108109/mhelpdesk-field-service-software/vs/tick

> Detailed comparison between mHelpDesk and Tick. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | mHelpDesk | Tick |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 824 | 1441 |
| **Starting Price** | - | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### mHelpDesk

- API
- Access Controls/Permissions
- Activity Tracking
- Asset Tracking
- Customisable Templates
- Data Import/Export
- Employee Database
- Fleet Management
- Labor Rates
- Lead Management
- Mobile Access
- Online Time Tracking Software
- Pricing Management
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Scheduling
- Service History
- Task Management
- Third-Party Integrations

### Tick

- API
- Access Controls/Permissions
- Activity Tracking
- Data Import/Export
- Employee Database
- Mobile Access
- Online Time Tracking Software
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Task Management
- Third-Party Integrations

## Links

- [View mHelpDesk Profile](https://www.getapp.ie/software/91179/mhelpdesk-field-service-software)
- [View Tick Profile](https://www.getapp.ie/software/108109/tick)
- [View Original Comparison](https://www.getapp.ie/compare/91179/108109/mhelpdesk-field-service-software/vs/tick)

-----

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