---
description: Compare Act! vs Smart CRM for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Act! vs Smart CRM Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/230/crm/software) > [Act\! \<span\>vs\</span\> Smart CRM](https://www.getapp.ie/compare/91203/2073474/act/vs/smart-crm)

# Compare Act\! vs Smart CRM

Canonical: https://www.getapp.ie/compare/91203/2073474/act/vs/smart-crm

> Detailed comparison between Act\! and Smart CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Act\! | Smart CRM |
| **Overall rating** | 3.9/5 | - |
| **Total Reviews** | 910 | 0 |
| **Starting Price** | US$30.00 | US$8.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Act\!

- Activity Dashboard
- Calendar Management
- Contact Management
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Interaction Tracking
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Reminders
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Task Management

### Smart CRM

- Activity Dashboard
- Calendar Management
- Contact Management
- Customisable Reports
- Customizable Fields
- Data Import/Export
- Document Storage
- Email Management
- Email Marketing
- Email Templates
- Interaction Tracking
- Lead Generation
- Lead Management
- Marketing Automation
- Mobile Access
- Reminders
- Sales Pipeline Management
- Sales Reports
- Task Management

## Links

- [View Act\! Profile](https://www.getapp.ie/software/91203/act)
- [View Smart CRM Profile](https://www.getapp.ie/software/2073474/smart-crm)
- [View Original Comparison](https://www.getapp.ie/compare/91203/2073474/act/vs/smart-crm)

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