Five9

Cloud contact and call center software
(366 reviews)
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Pipedrive

CRM built by salespeople, for salespeople
(2141 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

N/A
US$15.00/month
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

API API
API
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Management Activity Management
Activity Management
Activity Tracking Activity Tracking
Activity Tracking
Anti Spam Anti Spam
Anti Spam
Auto-Dialer Auto-Dialer
Auto-Dialer
Automatic Call Distribution Automatic Call Distribution
Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Automatic Notifications
CRM Integration CRM Integration
CRM Integration
Calendar Management Calendar Management
Calendar Management
Calendar Sync with Google Calendar Sync with Google
Calendar Sync with Google
Call Centre Management Call Centre Management
Call Centre Management
Call List Management Call List Management
Call List Management
Call Monitoring Call Monitoring
Call Monitoring
Call Recording Call Recording
Call Recording
Call Reporting Call Reporting
Call Reporting
Call Routing Call Routing
Call Routing
Call Scripting Call Scripting
Call Scripting
Call Transfer Call Transfer
Call Transfer
Callback Scheduling Callback Scheduling
Callback Scheduling
Campaign Management Campaign Management
Campaign Management
Chat Chat
Chat
Click Tracking Click Tracking
Click Tracking
Collaboration Tools Collaboration Tools
Collaboration Tools
Compliance Management Compliance Management
Compliance Management
Computer Telephony Integration Computer Telephony Integration
Computer Telephony Integration
Configurable Workflow Configurable Workflow
Configurable Workflow
Contact Database Contact Database
Contact Database
Contact History Contact History
Contact History
Contact Management Contact Management
Contact Management
Custom Fields Custom Fields
Custom Fields
Customisable Reporting Customisable Reporting
Customisable Reporting
Customisable Templates Customisable Templates
Customisable Templates
Dashboard Creation Dashboard Creation
Dashboard Creation
Data Filtering Data Filtering
Data Filtering
Data Import Data Import
Data Import
Data Import/Export Data Import/Export
Data Import/Export
Data Synchronisation Data Synchronisation
Data Synchronisation
Data Visualisation Data Visualisation
Data Visualisation
Distribution Management Distribution Management
Distribution Management
Document Management Document Management
Document Management
Document Storage Document Storage
Document Storage
Drag & Drop Interface Drag & Drop Interface
Drag & Drop Interface
Duplicate Detection Duplicate Detection
Duplicate Detection
Email Integration Email Integration
Email Integration
Email Notifications Email Notifications
Email Notifications
Email Templates Email Templates
Email Templates
Email Tracking Email Tracking
Email Tracking
Employee Management Employee Management
Employee Management
Feedback Collection Feedback Collection
Feedback Collection
Feedback Management Feedback Management
Feedback Management
File Management File Management
File Management
Filtered Views Filtered Views
Filtered Views
Follow-up Scheduling Follow-up Scheduling
Follow-up Scheduling
Forecasting Forecasting
Forecasting
Goal Setting / Tracking Goal Setting / Tracking
Goal Setting / Tracking
Historical Analysis Historical Analysis
Historical Analysis
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Inbox Management Inbox Management
Inbox Management
Instant Messaging Instant Messaging
Instant Messaging
Lead Assignment Lead Assignment
Lead Assignment
Lead Capture Lead Capture
Lead Capture
Lead Distribution Lead Distribution
Lead Distribution
Lead Generation Lead Generation
Lead Generation
Lead Management Lead Management
Lead Management
Lead Nurturing Lead Nurturing
Lead Nurturing
Meeting Management Meeting Management
Meeting Management
Microsoft Outlook Integration Microsoft Outlook Integration
Microsoft Outlook Integration
Mobile Alerts Mobile Alerts
Mobile Alerts
Mobile Integration Mobile Integration
Mobile Integration
Mobile Workforce Control Mobile Workforce Control
Mobile Workforce Control
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Multi-Currency Multi-Currency
Multi-Currency
Opportunity Management Opportunity Management
Opportunity Management
Permission Management Permission Management
Permission Management
Pipeline Management Pipeline Management
Pipeline Management
Pipeline Reports Pipeline Reports
Pipeline Reports
Planning Tools Planning Tools
Planning Tools
Predictive Dialer Predictive Dialer
Predictive Dialer
Prioritizing Prioritizing
Prioritizing
Productivity Reporting Productivity Reporting
Productivity Reporting
Progressive Dialing Progressive Dialing
Progressive Dialing
Projections Projections
Projections
Quality Control Quality Control
Quality Control
Queue Manager Queue Manager
Queue Manager
Real Time Analytics Real Time Analytics
Real Time Analytics
Real Time Data Real Time Data
Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Reporting
Receiving Receiving
Receiving
Reminders Reminders
Reminders
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Assignment Request Assignment
Request Assignment
Request Routing Request Routing
Request Routing
Role-Based Permissions Role-Based Permissions
Role-Based Permissions
Sales Analytics Sales Analytics
Sales Analytics
Sales Forecasting Sales Forecasting
Sales Forecasting
Sales Reporting Sales Reporting
Sales Reporting
Sales Tracking Sales Tracking
Sales Tracking
Search Functionality Search Functionality
Search Functionality
Self Service Portal Self Service Portal
Self Service Portal
Single Sign On Single Sign On
Single Sign On
Social Media Integration Social Media Integration
Social Media Integration
Social Network Marketing Social Network Marketing
Social Network Marketing
Social Performance Management Social Performance Management
Social Performance Management
Status Tracking Status Tracking
Status Tracking
Summary Reports Summary Reports
Summary Reports
Survey Management Survey Management
Survey Management
Surveys & Feedback Surveys & Feedback
Surveys & Feedback
Tagging Tagging
Tagging
Task Management Task Management
Task Management
Task Scheduling Task Scheduling
Task Scheduling
Template Management Template Management
Template Management
Text to Speech Text to Speech
Text to Speech
Third Party Integration Third Party Integration
Third Party Integration
To-Do List To-Do List
To-Do List
Video Conferencing Video Conferencing
Video Conferencing
Visual Analytics Visual Analytics
Visual Analytics
Voice Mail Voice Mail
Voice Mail
Workflow Management Workflow Management
Workflow Management

Integrations

Integrations

Integrations

ActiveCampaign ActiveCampaign
ActiveCampaign
Acuity Scheduling Acuity Scheduling
Acuity Scheduling
Bitium Bitium
Bitium
Freshdesk Freshdesk
Freshdesk
Grow Grow
Grow
Help Scout Help Scout
Help Scout
HubSpot Marketing HubSpot Marketing
HubSpot Marketing
Invoca Invoca
Invoca
Logicbox Logicbox
Logicbox
NetSuite NetSuite
NetSuite
PieSync PieSync
PieSync
PlayVox PlayVox
PlayVox
Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce Sales Cloud
Salesforce Service Cloud Salesforce Service Cloud
Salesforce Service Cloud
SeamlessGov SeamlessGov
SeamlessGov
Survicate Survicate
Survicate
Zapier Zapier
Zapier
injixo injixo
injixo