---
description: Compare Yotpo vs Swell for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Yotpo vs Swell Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Yotpo \<span\>vs\</span\> Swell](https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx)

# Compare Yotpo vs Swell

Canonical: https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx

> Detailed comparison between Yotpo and Swell. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Yotpo | Swell |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 375 | 355 |
| **Starting Price** | US$199.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Yotpo

- API
- Commenting/Notes
- Communication Management
- Customisable Branding
- Dashboard
- Engagement Tracking
- Multi-Channel Campaigns
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

### Swell

- API
- Commenting/Notes
- Communication Management
- Customisable Branding
- Dashboard
- Engagement Tracking
- Multi-Channel Campaigns
- Multi-Channel Data Collection
- Performance Metrics
- Predictive Analytics
- Ratings/Reviews
- Reminders
- Reporting/Analytics
- Response Management
- Review Monitoring
- Social Media Integration
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Visual Analytics

## Links

- [View Yotpo Profile](https://www.getapp.ie/software/91286/yotpo)
- [View Swell Profile](https://www.getapp.ie/software/118523/swell-cx)
- [View Original Comparison](https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Yotpo vs Swell Comparison | GetApp Ireland 2026","description":"Compare Yotpo vs Swell for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx","about":[{"@id":"https://www.getapp.ie/software/91286/yotpo#software"},{"@id":"https://www.getapp.ie/software/118523/swell-cx#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx#breadcrumblist"},"@id":"https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"Yotpo","description":"Yotpo is a comprehensive eCommerce marketing platform that helps online retailers leverage customer-generated content to build trust and increase sales. The software specializes in collecting, curating, and displaying customer reviews, ratings, and photos at strategic conversion points throughout the buyer journey. Designed for eCommerce businesses of all sizes, from emerging startups to established enterprise brands, Yotpo provides solutions that enhance social proof and create authentic shopping experiences. The platform addresses the critical need for credibility in online shopping environments where consumers increasingly rely on peer recommendations before making purchasing decisions.\n\nThe platform features a sophisticated review collection system with an industry-leading response rate, powered by AI-optimized review requests and a signature in-mail review form that simplifies the feedback process for customers. Yotpo's functionality extends beyond basic review collection to include comprehensive content management capabilities that allow businesses to collect every type of user-generated content from a single interface. The system strategically displays this content throughout the customer journey to maximize conversion impact. Yotpo enhances search engine visibility by incorporating review content into search results, which increases click-through rates and improves SEO rankings. The platform's customizable widgets enable brands to showcase social proof exactly where it matters most in the purchase funnel, providing potential customers with the reassurance they need when making buying decisions.\n\nYotpo offers seamless integration with major eCommerce platforms including Shopify, BigCommerce, Adobe Commerce (Magento), Salesforce Commerce Cloud, and WooCommerce, as well as custom-built websites. This integration capability ensures that businesses can incorporate Yotpo's functionality without disrupting their existing technology infrastructure. The platform's API allows for flexible implementation across various digital touchpoints and enables connection with other marketing tools and services that businesses may already be using.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3b95b80d-e5d9-4745-a64b-0849f72f7165.png","url":"https://www.getapp.ie/software/91286/yotpo","@id":"https://www.getapp.ie/software/91286/yotpo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":375},"offers":{"price":"199","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Swell","description":"Swell CX is a cloud-based platform designed to help small to large businesses collect and manage customer experience feedback through net promoter scores, online reviews, and customer satisfaction (CSAT) surveys. The unified platform comes with a one-click feedback system which allows users to generate positive reviews from customers in real time.\n\nKey features of Swell CX include process automation, review management, social media metrics, gamification, sentiment analysis, surveys, trend analysis, and multi-channel feedback collection. The platform comes with a centralized dashboard, which allows users to manage the entire lifecycle of online reviews, from tracking and collection through to final reporting. Enterprises can use text and email support functionalities to directly engage and communicate with customers regarding feedback.\n\nSwell CX supports an application programming interface, as well as built-in integration features to connect the platform with third-party CRM, POS, patient management systems, and more. The platform's customization module lets users personalize all aspects and processes of feedback to encourage better response rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/feae5086-5b0f-4ffe-96ad-379442510e7c.png","url":"https://www.getapp.ie/software/118523/swell-cx","@id":"https://www.getapp.ie/software/118523/swell-cx#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":355},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/204/customer-loyalty/software","@type":"ListItem"},{"name":"Yotpo vs Swell","position":3,"item":"https://www.getapp.ie/compare/91286/118523/yotpo/vs/swell-cx","@type":"ListItem"}]}]}
</script>