---
description: Compare Nextiva vs CallTools for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs CallTools Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Nextiva \<span\>vs\</span\> CallTools](https://www.getapp.ie/compare/91289/105001/nextiva/vs/calltools)

# Compare Nextiva vs CallTools

Canonical: https://www.getapp.ie/compare/91289/105001/nextiva/vs/calltools

> Detailed comparison between Nextiva and CallTools. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | CallTools |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 914 | 155 |
| **Starting Price** | US$25.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Logging
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Queue Management
- Reporting/Analytics
- Unified Communications

### CallTools

- API
- Access Controls/Permissions
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Logging
- Call Routing
- Chat/Messaging
- Computer Telephony Integration
- Contact Database
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Queue Management
- Reporting/Analytics
- Unified Communications

## Links

- [View Nextiva Profile](https://www.getapp.ie/software/91289/nextiva)
- [View CallTools Profile](https://www.getapp.ie/software/105001/calltools)
- [View Original Comparison](https://www.getapp.ie/compare/91289/105001/nextiva/vs/calltools)

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