---
description: Compare Nextiva vs LEX Reception for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs LEX Reception Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/593/contact-center/software) > [Nextiva \<span\>vs\</span\> LEX Reception](https://www.getapp.ie/compare/91289/2061793/nextiva/vs/lex-reception)

# Compare Nextiva vs LEX Reception

Canonical: https://www.getapp.ie/compare/91289/2061793/nextiva/vs/lex-reception

> Detailed comparison between Nextiva and LEX Reception. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | LEX Reception |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 919 | 3 |
| **Starting Price** | US$25.00 | US$425.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | - |

## Key features

### Nextiva

- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- CRM
- Calendar Management
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Customisable Templates
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Real-time Consumer-facing Chat
- Transcripts/Chat History
- Transfers/Routing
- Virtual Call Centre
- Virtual Extensions

### LEX Reception

- Automated Routing
- CRM
- Calendar Management
- Chat/Messaging
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-time Consumer-facing Chat
- Transcripts/Chat History

## Links

- [View Nextiva Profile](https://www.getapp.ie/software/91289/nextiva)
- [View LEX Reception Profile](https://www.getapp.ie/software/2061793/lex-reception)
- [View Original Comparison](https://www.getapp.ie/compare/91289/2061793/nextiva/vs/lex-reception)

-----

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