---
description: Compare Nextiva vs MiVoice Business for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nextiva vs MiVoice Business Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Nextiva \<span\>vs\</span\> MiVoice Business](https://www.getapp.ie/compare/91289/91612/nextiva/vs/mivoice-business-solution)

# Compare Nextiva vs MiVoice Business

Canonical: https://www.getapp.ie/compare/91289/91612/nextiva/vs/mivoice-business-solution

> Detailed comparison between Nextiva and MiVoice Business. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | MiVoice Business |
| **Overall rating** | 4.6/5 | 4.2/5 |
| **Total Reviews** | 919 | 283 |
| **Starting Price** | US$25.00 | US$4.11 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Alerts/Escalation
- Audio Calls
- CRM
- Call Centre Management
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Live Chat
- Predictive Dialer
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Unified Communications
- Video Conferencing

### MiVoice Business

- API
- Access Controls/Permissions
- Alerts/Escalation
- Audio Calls
- CRM
- Call Centre Management
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Live Chat
- Predictive Dialer
- Queue Management
- Real-Time Chat
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Screen Sharing
- Unified Communications
- Video Conferencing

## Links

- [View Nextiva Profile](https://www.getapp.ie/software/91289/nextiva)
- [View MiVoice Business Profile](https://www.getapp.ie/software/91612/mivoice-business-solution)
- [View Original Comparison](https://www.getapp.ie/compare/91289/91612/nextiva/vs/mivoice-business-solution)

-----

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