---
description: Compare LiveAgent vs Supportbench for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Supportbench Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [LiveAgent \<span\>vs\</span\> Supportbench](https://www.getapp.ie/compare/91301/105673/liveagent/vs/supportbench)

# Compare LiveAgent vs Supportbench

Canonical: https://www.getapp.ie/compare/91301/105673/liveagent/vs/supportbench

> Detailed comparison between LiveAgent and Supportbench. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Supportbench |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1789 | 131 |
| **Starting Price** | US$15.00 | US$32.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customisable Branding
- Email Management
- Email Templates
- Key Performance Indicators
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Supportbench

- API
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customisable Branding
- Email Management
- Email Templates
- Key Performance Indicators
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.ie/software/91301/liveagent)
- [View Supportbench Profile](https://www.getapp.ie/software/105673/supportbench)
- [View Original Comparison](https://www.getapp.ie/compare/91301/105673/liveagent/vs/supportbench)

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