---
description: Compare LiveAgent vs SuperOffice CRM for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs SuperOffice CRM Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> SuperOffice CRM](https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm)

# Compare LiveAgent vs SuperOffice CRM

Canonical: https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm

> Detailed comparison between LiveAgent and SuperOffice CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | SuperOffice CRM |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 1753 | 132 |
| **Starting Price** | US$15.00 | €57.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

### SuperOffice CRM

- API
- Activity Tracking
- CRM
- Customer Database
- Customisable Templates
- Email Management
- Help Desk Management
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Reminders
- Search/Filter
- Segmentation
- Support Ticket Management
- Surveys & Feedback
- Task Automation
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.ie/software/91301/liveagent)
- [View SuperOffice CRM Profile](https://www.getapp.ie/software/114045/superoffice-crm)
- [View Original Comparison](https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs SuperOffice CRM Comparison | GetApp Ireland 2026","description":"Compare LiveAgent vs SuperOffice CRM for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm","about":[{"@id":"https://www.getapp.ie/software/91301/liveagent#software"},{"@id":"https://www.getapp.ie/software/114045/superoffice-crm#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm#webpage","isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ie/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"SuperOffice CRM","description":"SuperOffice CRM is a customer relationship management software designed to help businesses find, capture, and retain customers. As a cloud-based solution SuperOffice CRM allows users to manage customer relationships anywhere, anytime, from any device. \n\nKey SuperOffice CRM functionalities include company and contact management, calendar and activity management, project and document management, emails and mailings. SuperOffice CRM provides users with all the tools they need to manage their sales pipelines, marketing campaigns, and customer support services.\n\nSales tools including sales guides, quote management, dashboards and reports fully equip sales teams to reach their targets by allowing data driven decisions and working in more structured and effective ways.\n\nMarketing tools such as form building, personalized communication, bounce handling and target lists help marketeers to create and run professional and successful campaigns, enhancing conversion rates.\n\nMeanwhile service teams benefit from a ticket management system that not only ensures no query goes unnoticed but one that automatically routes and escalates enquires accordingly – making sure every enquiry is dealt with by the right person at the right time.\n\nSuperOffice CRM also offers integrations with a catalog of standard apps (including GSuite, Office 365, eMarketeer, Visma) and modules that expand the solution to provide even more ways to work productively and collaboratively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b2f142de-3ffb-482b-8b7c-6935136dabb0.png","url":"https://www.getapp.ie/software/114045/superoffice-crm","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/114045/superoffice-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":132},"offers":{"price":"57","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs SuperOffice CRM","position":3,"item":"https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/91301/114045/liveagent/vs/superoffice-crm#breadcrumblist"}]}
</script>
