---
description: Compare LiveAgent vs UserGuiding for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs UserGuiding Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [LiveAgent \<span\>vs\</span\> UserGuiding](https://www.getapp.ie/compare/91301/127379/liveagent/vs/userguiding)

# Compare LiveAgent vs UserGuiding

Canonical: https://www.getapp.ie/compare/91301/127379/liveagent/vs/userguiding

> Detailed comparison between LiveAgent and UserGuiding. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | UserGuiding |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1783 | 52 |
| **Starting Price** | US$15.00 | US$174.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Account Management
- Activity Tracking
- Communication Management
- Configurable Workflow
- Content Management
- Customer Database
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Gamification
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### UserGuiding

- API
- Account Management
- Activity Tracking
- Communication Management
- Configurable Workflow
- Content Management
- Customer Database
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Engagement Tracking
- Gamification
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.ie/software/91301/liveagent)
- [View UserGuiding Profile](https://www.getapp.ie/software/127379/userguiding)
- [View Original Comparison](https://www.getapp.ie/compare/91301/127379/liveagent/vs/userguiding)

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