---
description: Compare LiveAgent vs Kipsu for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Kipsu Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Kipsu](https://www.getapp.ie/compare/91301/2036419/liveagent/vs/kipsu)

# Compare LiveAgent vs Kipsu

Canonical: https://www.getapp.ie/compare/91301/2036419/liveagent/vs/kipsu

> Detailed comparison between LiveAgent and Kipsu. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Kipsu |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1783 | 3 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveAgent

- API
- Activity Dashboard
- Call Tracking
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Lead Management
- Mobile Access
- Multi-Channel Communication
- Natural Language Processing
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Transfers/Routing

### Kipsu

- API
- Activity Dashboard
- Chat/Messaging
- Communication Management
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View LiveAgent Profile](https://www.getapp.ie/software/91301/liveagent)
- [View Kipsu Profile](https://www.getapp.ie/software/2036419/kipsu)
- [View Original Comparison](https://www.getapp.ie/compare/91301/2036419/liveagent/vs/kipsu)

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