---
description: Compare Freshservice vs Supremo Remote Desktop for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Supremo Remote Desktop Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/292/it-service-management-itsm/software) > [Freshservice \<span\>vs\</span\> Supremo Remote Desktop](https://www.getapp.ie/compare/91351/132559/freshservice/vs/supremo-remote-desktop)

# Compare Freshservice vs Supremo Remote Desktop

Canonical: https://www.getapp.ie/compare/91351/132559/freshservice/vs/supremo-remote-desktop

> Detailed comparison between Freshservice and Supremo Remote Desktop. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Supremo Remote Desktop |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 803 | 447 |
| **Starting Price** | US$19.00 | €178.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Chat/Messaging
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Monitoring
- Prioritisation
- Real-Time Chat
- Real-Time Monitoring
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Support Ticket Management
- Ticket Management

### Supremo Remote Desktop

- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Chat/Messaging
- Customisable Branding
- File Sharing
- Live Chat
- Mobile Access
- Monitoring
- Prioritisation
- Real-Time Chat
- Real-Time Monitoring
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Support Ticket Management
- Ticket Management

## Links

- [View Freshservice Profile](https://www.getapp.ie/software/91351/freshservice)
- [View Supremo Remote Desktop Profile](https://www.getapp.ie/software/132559/supremo-remote-desktop)
- [View Original Comparison](https://www.getapp.ie/compare/91351/132559/freshservice/vs/supremo-remote-desktop)

-----

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