---
description: Compare Freshservice vs Versio.io for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Versio.io Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/1415/incident-management/software) > [Freshservice \<span\>vs\</span\> Versio.io](https://www.getapp.ie/compare/91351/2062000/freshservice/vs/versio-io)

# Compare Freshservice vs Versio.io

Canonical: https://www.getapp.ie/compare/91351/2062000/freshservice/vs/versio-io

> Detailed comparison between Freshservice and Versio.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Versio.io |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 685 | 2 |
| **Starting Price** | US$19.00 | €1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Activity Tracking
- Asset Tracking
- Audit Management
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Issue Management
- Monitoring
- Policy Management
- Prioritisation
- Reporting/Analytics
- Requirements Management
- SSL Security
- Support Ticket Management

### Versio.io

- API
- Access Controls/Permissions
- Activity Tracking
- Asset Tracking
- Audit Management
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Issue Management
- Monitoring
- Policy Management
- Prioritisation
- Reporting/Analytics
- Requirements Management
- SSL Security
- Support Ticket Management

## Links

- [View Freshservice Profile](https://www.getapp.ie/software/91351/freshservice)
- [View Versio.io Profile](https://www.getapp.ie/software/2062000/versio-io)
- [View Original Comparison](https://www.getapp.ie/compare/91351/2062000/freshservice/vs/versio-io)

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