---
description: Compare ServiceNow vs OpsGenie for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs OpsGenie Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> OpsGenie](https://www.getapp.ie/compare/9156/103249/servicenow/vs/opsgenie)

# Compare ServiceNow vs OpsGenie

Canonical: https://www.getapp.ie/compare/9156/103249/servicenow/vs/opsgenie

> Detailed comparison between ServiceNow and OpsGenie. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | OpsGenie |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 348 | 154 |
| **Starting Price** | US$100.00 | US$11.55 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Dashboard
- Email Management
- Incident Management
- Issue Auditing
- Monitoring
- Prioritisation
- Problem Management
- Real-Time Chat
- Reporting/Analytics
- Service Catalogue
- Service Level Agreement (SLA) Management
- Status Tracking

### OpsGenie

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Dashboard
- Email Management
- Incident Management
- Issue Auditing
- Monitoring
- Prioritisation
- Problem Management
- Real-Time Chat
- Remediation Management
- Reporting/Analytics
- Root Cause Analysis
- Scheduling
- Service Catalogue
- Service Level Agreement (SLA) Management
- Status Tracking

## Links

- [View ServiceNow Profile](https://www.getapp.ie/software/9156/servicenow)
- [View OpsGenie Profile](https://www.getapp.ie/software/103249/opsgenie)
- [View Original Comparison](https://www.getapp.ie/compare/9156/103249/servicenow/vs/opsgenie)

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