---
description: Compare ServiceNow vs xMatters for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs xMatters Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Configuration Management Tools](/directory/2067/configuration-tools/software) > [ServiceNow \<span\>vs\</span\> xMatters](https://www.getapp.ie/compare/9156/105573/servicenow/vs/xmatters)

# Compare ServiceNow vs xMatters

Canonical: https://www.getapp.ie/compare/9156/105573/servicenow/vs/xmatters

> Detailed comparison between ServiceNow and xMatters. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | xMatters |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 348 | 141 |
| **Starting Price** | US$100.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Compliance Management
- Dashboard
- Data Import/Export
- Drag & Drop
- Incident Management
- Issue Auditing
- Monitoring
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Remote Access/Control
- Reporting & Statistics
- Self Service Portal
- Task Management
- Workflow Management

### xMatters

- API
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Compliance Management
- Dashboard
- Data Import/Export
- Drag & Drop
- Incident Management
- Issue Auditing
- Monitoring
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Remote Access/Control
- Reporting & Statistics
- Self Service Portal
- Task Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.ie/software/9156/servicenow)
- [View xMatters Profile](https://www.getapp.ie/software/105573/xmatters)
- [View Original Comparison](https://www.getapp.ie/compare/9156/105573/servicenow/vs/xmatters)

-----

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