---
description: Compare ServiceNow vs Kaseya VSA for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs Kaseya VSA Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/581/business-management/software) > [ServiceNow \<span\>vs\</span\> Kaseya VSA](https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa)

# Compare ServiceNow vs Kaseya VSA

Canonical: https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa

> Detailed comparison between ServiceNow and Kaseya VSA. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ServiceNow | Kaseya VSA |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 344 | 206 |
| **Starting Price** | US$100.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Asset Tracking
- Configurable Workflow
- Customisable Branding
- Dashboard
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- License Management
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Support Ticket Management
- Workflow Management

### Kaseya VSA

- API
- Asset Tracking
- Configurable Workflow
- Customisable Branding
- Dashboard
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- License Management
- Monitoring
- Performance Metrics
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Support Ticket Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.ie/software/9156/servicenow)
- [View Kaseya VSA Profile](https://www.getapp.ie/software/91114/kaseya-vsa)
- [View Original Comparison](https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ServiceNow vs Kaseya VSA Comparison | GetApp Ireland 2026","description":"Compare ServiceNow vs Kaseya VSA for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa","about":[{"@id":"https://www.getapp.ie/software/9156/servicenow#software"},{"@id":"https://www.getapp.ie/software/91114/kaseya-vsa#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa#webpage","isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"ServiceNow","description":"ServiceNow is a platform-as-a-service provider of IT service applications. The company provide a range of pre-built ITSM products to  automate and manage numerous IT enterprise services. Using the single software you can automate process and create custom applications to meet all your IT service needs. ServiceNow can be used for cloud and virtualization lifecycle management, change orchestration, infrastructure discovery and IT governance, among others. You can also use the software to report on all applications, as well as to generate reports on KPIs and benchmarking and create executive dashboards. \n\nServiceNow offers a wide selection of integrated IT service management tools and applications, each with multiple feature-sets and capabilities. ServiceNow offers a service automation platform to tailor existing applications, share information among applications or build custom applications. There is also a ServiceWatch product that helps to discover and map relationships between IT components and incidents, with dashboards giving real-time insight into the health of the business services. ServiceNow Discovery can be used to identify IP-enabled configuration items (CIs), map their interdependencies and export the data to the ServiceNow Configuration Management Database.\n\nServiceNow Express is the ITSM product for companies of all sizes and includes a range of features. The solution delivers end-to-end incident management with visual taskboards and tickets, priority setting, and asset and configuration monitoring. You can also generate reports on all business KPIs and metrics through dashboards, graphs and charts. \n\nServiceNow IT Service Automation Applications include asset management, change and release management, configuration management, incident, IT cost, and problem management, and a service catalog. ServiceNow Service Catalog helps to improve the customer experience by providing a customer-facing storefront for users to access self-help, submit IT requests, log issues and track progress.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/00c1fc51-b68d-4dd8-9aae-d658c06f6e39.avif","url":"https://www.getapp.ie/software/9156/servicenow","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/9156/servicenow#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":344},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Kaseya VSA","description":"Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It is designed to help organizations monitor, manage, and secure any endpoint from anywhere.\n\nKaseya VSA offers a comprehensive set of features to streamline IT operations. Its monitoring and alerting capabilities enable proactive issue addressal by ensuring IT teams are the first to know about potential issues. The automated patch management functionality keeps Windows, Mac, and third-party applications up-to-date across the organization, while the auto-remediation feature helps transform how routine IT issues are handled, freeing up time for more strategic initiatives. \n\nThe software provides users visibility into the IT infrastructure through its asset and inventory management, remote access and control, and omni network monitoring capabilities. Kaseya VSA's reporting and analytics tools transform data into actionable insights, enabling IT professionals to refine processes, demonstrate value, and drive strategic decisions. The platform's IT automation capabilities liberates from manual tasks, allowing technicians to focus on high-impact projects.\n\nKaseya VSA also offers security features, including mobile device management, ransomware detection, and integration with advanced security modules like EDR, DDoS, Managed SOC, AV, and WAF. Enforced two-factor authentication further strengthens the security posture. With integrations across the IT management ecosystem, Kaseya VSA empowers MSPs, IT departments, cybersecurity professionals, network administrators, and service providers to streamline operations from a single pane of glass. By unifying endpoint management, automation, and protection, Kaseya VSA enables IT teams to become proactive rather than reactive, driving strategic value for the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/582841a9-7477-4c7e-aadf-f08a1bdc2d76.png","url":"https://www.getapp.ie/software/91114/kaseya-vsa","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/91114/kaseya-vsa#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":206},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Management Software","position":2,"item":"/directory/581/business-management/software","@type":"ListItem"},{"name":"ServiceNow vs Kaseya VSA","position":3,"item":"https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/9156/91114/servicenow/vs/kaseya-vsa#breadcrumblist"}]}
</script>