---
description: Compare Slack vs Drift for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Slack vs Drift Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Slack \<span\>vs\</span\> Drift](https://www.getapp.ie/compare/91563/108899/slack/vs/drift)

# Compare Slack vs Drift

Canonical: https://www.getapp.ie/compare/91563/108899/slack/vs/drift

> Detailed comparison between Slack and Drift. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Slack | Drift |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 24155 | 200 |
| **Starting Price** | US$8.75 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Slack

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customisable Templates
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Reminders
- Scheduling
- Screen Sharing
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Chat

### Drift

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customisable Templates
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Reminders
- Scheduling
- Screen Sharing
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Video Chat

## Links

- [View Slack Profile](https://www.getapp.ie/software/91563/slack)
- [View Drift Profile](https://www.getapp.ie/software/108899/drift)
- [View Original Comparison](https://www.getapp.ie/compare/91563/108899/slack/vs/drift)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Slack vs Drift Comparison | GetApp Ireland 2026","description":"Compare Slack vs Drift for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/91563/108899/slack/vs/drift","about":[{"@id":"https://www.getapp.ie/software/91563/slack#software"},{"@id":"https://www.getapp.ie/software/108899/drift#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/91563/108899/slack/vs/drift#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/91563/108899/slack/vs/drift#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"Slack","description":"Slack is a workplace communication tool that connects users with the people and tools they work with everyday, no matter where they are or what they do. Teams in Slack work together in channels that can be organized by project, department, office location, or anything else, really. This makes it easy for users to follow the topics that are important to them. Public channels are open to anyone on the team so marketing can see what designers are working on, sales can see what’s on the product team’s roadmap, and new hires can easily get up to speed instead of starting with an empty email inbox. \n\nSlack connects to the tools and services that businesses already use and centralizes the notifications, files, and data from hundreds of different applications. This means no more searching through emails for that one follow-up, constantly switching between different tabs and dashboards, or juggling dozens of tools - each with their own login. Slack helps teams work smarter by providing all of the information and context needed to make effective decisions quickly. \n\nEverything shared in Slack is automatically indexed and archived so that companies can create a comprehensive knowledge base with zero effort, simply by working in Slack. And, Slack’s search makes it easy find the information users need, whenever they need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6e4849f1-8a0f-4dcb-9db2-e2cb8eaf92c1.png","url":"https://www.getapp.ie/software/91563/slack","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/91563/slack#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":24155},"offers":{"price":"8.75","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Drift","description":"Drift is a cloud-based live chat, in-app messaging, and email management solution designed for sales and marketing teams. Drift offers customizable live chat widgets, email follow-ups for abandoned chats, conversation histories, email campaign automation, and an AI-powered chatbot.\n\nWhen a visitor starts a conversation, Drift displays which page the visitor is on, and if the visitor enters their email address, then their name, location, social profile links, company and job information are made available to users through the side profile drawer. Conversations can be transferred between agents, with users automatically notified when a chat is assigned to them, and typing indicators display when an agent or visitor is responding to the conversation. Users can add custom tags to chats, and filter conversations based on their status. Saved replies can be created for responding to common queries, and users can set away messages to be displayed outside of working hours.\n\nDrift’s in-app messaging allows users to target their customers with full-page takeovers and slider messages. Groups can be targeted by URL, scroll percentage, or using defined segments. Unread in-app messages can also be sent by email after a user-defined time period. Net Promoter Score (NPS) can be measured through surveys sent by email or in-app message. Users can create automated email campaigns with a range of triggers, for customer onboarding, churn prevention, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/75260b08-bdb6-433a-8759-8cfd42d035ac.png","url":"https://www.getapp.ie/software/108899/drift","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/108899/drift#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":200},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"Slack vs Drift","position":3,"item":"https://www.getapp.ie/compare/91563/108899/slack/vs/drift","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/91563/108899/slack/vs/drift#breadcrumblist"}]}
</script>