---
description: Compare PagerDuty vs Salesforce Service Cloud for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PagerDuty vs Salesforce Service Cloud Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [PagerDuty \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.ie/compare/91574/91754/pagerduty/vs/salesforce-1-service-cloud)

# Compare PagerDuty vs Salesforce Service Cloud

Canonical: https://www.getapp.ie/compare/91574/91754/pagerduty/vs/salesforce-1-service-cloud

> Detailed comparison between PagerDuty and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | PagerDuty | Salesforce Service Cloud |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 219 | 824 |
| **Starting Price** | US$10.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### PagerDuty

- API
- Access Controls/Permissions
- Dashboard
- Email Alerts
- Email Management
- Event Logs
- Incident Management
- Incident Reporting
- Issue Management
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Project Management
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Scheduling
- Single Sign On
- Task Management
- Workflow Management

### Salesforce Service Cloud

- API
- Access Controls/Permissions
- Dashboard
- Email Alerts
- Email Management
- Event Logs
- Incident Management
- Incident Reporting
- Issue Management
- Maintenance Scheduling
- Monitoring
- Prioritisation
- Project Management
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Scheduling
- Single Sign On
- Task Management
- Workflow Management

## Links

- [View PagerDuty Profile](https://www.getapp.ie/software/91574/pagerduty)
- [View Salesforce Service Cloud Profile](https://www.getapp.ie/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.ie/compare/91574/91754/pagerduty/vs/salesforce-1-service-cloud)

-----

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