---
description: Compare Crelate vs Salesforce Service Cloud for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Crelate vs Salesforce Service Cloud Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Applicant Tracking Systems](/directory/253/applicant-tracking/software) > [Crelate \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud)

# Compare Crelate vs Salesforce Service Cloud

Canonical: https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud

> Detailed comparison between Crelate and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Crelate | Salesforce Service Cloud |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 442 | 820 |
| **Starting Price** | US$119.00 | US$25.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Crelate

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Full Text Search
- Job Tracking
- Lead Management
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Search/Filter
- Social Media Integration
- Status Tracking
- Workflow Management

### Salesforce Service Cloud

- API
- Activity Tracking
- Billing & Invoicing
- CRM
- Configurable Workflow
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Full Text Search
- Job Tracking
- Lead Management
- Real-Time Analytics
- Real-Time Reporting
- Reminders
- Search/Filter
- Social Media Integration
- Status Tracking
- Workflow Management

## Links

- [View Crelate Profile](https://www.getapp.ie/software/91655/crelate-talent)
- [View Salesforce Service Cloud Profile](https://www.getapp.ie/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Crelate vs Salesforce Service Cloud Comparison | GetApp Ireland 2026","description":"Compare Crelate vs Salesforce Service Cloud for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud","about":[{"@id":"https://www.getapp.ie/software/91655/crelate-talent#software"},{"@id":"https://www.getapp.ie/software/91754/salesforce-1-service-cloud#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud#breadcrumblist"},"@id":"https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"Crelate","description":"Serving more than 25,000 professionals, Crelate is the AI-powered Living Platform™ for modern recruiting. \nBuilt for high-performing teams across executive search, direct placement, and in-house talent teams, Crelate combines a powerful ATS, robust Recruiting CRM, and intelligent sourcing in a single, flexible platform. With agentic AI, customizable workflows, and real-time insights, Crelate helps teams activate their proprietary data, reduce tool sprawl, and solve strategic recruiting challenges at scale. \nSince 2012, our mission has been to grow lasting prosperity for all by empowering entrepreneurship and employment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/78ecc1dd-57b6-455e-9328-946c82e7535a.png","url":"https://www.getapp.ie/software/91655/crelate-talent","@id":"https://www.getapp.ie/software/91655/crelate-talent#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":442},"offers":{"price":"119","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Salesforce Service Cloud","description":"Salesforce Service Cloud is a comprehensive software platform that enables organizations to deliver customer support across multiple channels through a unified system that integrates artificial intelligence with human expertise. It is designed to accommodate diverse sectors including contact center operations, field service management, human resources and information technology support. The platform scales according to enterprise needs while maintaining a personalized approach to each customer interaction. \n\nCore functionality includes case management that monitors inquiries from initiation to resolution and a unified service console that presents agents with a consolidated workspace for customer data, case histories and service tools. The omni-channel routing engine assigns cases, chats and messages based on agent skills, availability and current workload. The knowledge management system offers a central repository for articles, frequently asked questions and resources accessible to both agents and end users. Artificial intelligence components deliver predictive insights, automated workflows and intelligent service recommendations that optimize productivity. Self-service portals empower customers to obtain answers independently and real-time chat and messaging support spans live chat, messaging applications and short message service channels. \n\nVoice integration combines telephony in the platform for contextualized call handling and workflow automation simplifies repetitive processes. Service dashboards and analytics provide real-time visibility into key service metrics, while incident management tools facilitate an organized response to major disruptions. Field service features address workforce mobility through scheduling, dispatching and technician tracking.\nThe platform offers alignment with other cloud modules by connecting to sales, marketing and commerce suites to deliver a unified view of customer interactions across all touchpoints. Open application programming interfaces support connections to external systems and business applications. The application marketplace ecosystem provides extensive options for extending functionality with preconfigured add-ons and integrations. Integrated collaboration tools enhance team communication through direct integration with collaboration platforms and data management connectors unite information flows across the enterprise. Advanced analytics are achievable through integration with visualization and business intelligence solutions.\n\nCustomization options enable tailored configuration of workflows, user interfaces and data models to meet specific enterprise requirements. The platform supports multilingual environments to address the needs of a global customer base. Enterprise-grade security measures and compliance features align with industry requirements to safeguard data and ensure regulatory adherence. Continuous enhancements and modular architecture facilitate adaptability to evolving business challenges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/509c9ea2-da24-43f7-9e6e-2bbbd0ae34a7.png","url":"https://www.getapp.ie/software/91754/salesforce-1-service-cloud","@id":"https://www.getapp.ie/software/91754/salesforce-1-service-cloud#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":820},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Applicant Tracking Systems","position":2,"item":"/directory/253/applicant-tracking/software","@type":"ListItem"},{"name":"Crelate vs Salesforce Service Cloud","position":3,"item":"https://www.getapp.ie/compare/91655/91754/crelate-talent/vs/salesforce-1-service-cloud","@type":"ListItem"}]}]}
</script>