---
description: Compare Vivantio vs Salesforce Service Cloud for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vivantio vs Salesforce Service Cloud Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Vivantio \<span\>vs\</span\> Salesforce Service Cloud](https://www.getapp.ie/compare/91516/91754/vivantio/vs/salesforce-1-service-cloud)

# Compare Vivantio vs Salesforce Service Cloud

Canonical: https://www.getapp.ie/compare/91516/91754/vivantio/vs/salesforce-1-service-cloud

> Detailed comparison between Vivantio and Salesforce Service Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivantio | Salesforce Service Cloud |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 178 | 820 |
| **Starting Price** | US$59.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Vivantio

- API
- Activity Tracking
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Project Management
- Real-Time Chat
- Real-Time Data
- Reminders
- Service History
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Salesforce Service Cloud

- API
- Activity Tracking
- Asset Tracking
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Project Management
- Real-Time Chat
- Real-Time Data
- Reminders
- Service History
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Vivantio Profile](https://www.getapp.ie/software/91516/vivantio)
- [View Salesforce Service Cloud Profile](https://www.getapp.ie/software/91754/salesforce-1-service-cloud)
- [View Original Comparison](https://www.getapp.ie/compare/91516/91754/vivantio/vs/salesforce-1-service-cloud)

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