---
description: Compare Zendesk Suite vs Zingtree for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite vs Zingtree Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Zendesk Suite \<span\>vs\</span\> Zingtree](https://www.getapp.ie/compare/9448/103425/zendesk/vs/zingtree)

# Compare Zendesk Suite vs Zingtree

Canonical: https://www.getapp.ie/compare/9448/103425/zendesk/vs/zingtree

> Detailed comparison between Zendesk Suite and Zingtree. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | Zingtree |
| **Overall rating** | 4.4/5 | 4.4/5 |
| **Total Reviews** | 4072 | 95 |
| **Starting Price** | US$39.00 | US$0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Zendesk Suite

- API
- Activity Tracking
- CRM
- Call Scripting
- Collaboration Tools
- Computer Telephony Integration
- Customer Database
- Customisable Branding
- Email Management
- Help Desk Management
- Inbound Call Centre
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

### Zingtree

- API
- Activity Tracking
- CRM
- Call Scripting
- Collaboration Tools
- Computer Telephony Integration
- Customer Database
- Customisable Branding
- Email Management
- Help Desk Management
- Inbound Call Centre
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Real-Time Analytics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Workflow Management

## Links

- [View Zendesk Suite Profile](https://www.getapp.ie/software/9448/zendesk)
- [View Zingtree Profile](https://www.getapp.ie/software/103425/zingtree)
- [View Original Comparison](https://www.getapp.ie/compare/9448/103425/zendesk/vs/zingtree)

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