---
description: Compare Zendesk Suite vs ManageEngine ADManager Plus for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zendesk Suite vs ManageEngine ADManager Plus Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Zendesk Suite \<span\>vs\</span\> ManageEngine ADManager Plus](https://www.getapp.ie/compare/9448/91818/zendesk/vs/admanager-plus)

# Compare Zendesk Suite vs ManageEngine ADManager Plus

Canonical: https://www.getapp.ie/compare/9448/91818/zendesk/vs/admanager-plus

> Detailed comparison between Zendesk Suite and ManageEngine ADManager Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | ManageEngine ADManager Plus |
| **Overall rating** | 4.4/5 | 4.5/5 |
| **Total Reviews** | 4079 | 84 |
| **Starting Price** | US$39.00 | US$595.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Change Management
- Configurable Workflow
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Mobile Access
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Single Sign On
- Task Management

### ManageEngine ADManager Plus

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Change Management
- Configurable Workflow
- Customisable Reports
- Customisable Templates
- Dashboard
- Data Import/Export
- Mobile Access
- Real-Time Monitoring
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Self Service Portal
- Single Sign On
- Task Management

## Links

- [View Zendesk Suite Profile](https://www.getapp.ie/software/9448/zendesk)
- [View ManageEngine ADManager Plus Profile](https://www.getapp.ie/software/91818/admanager-plus)
- [View Original Comparison](https://www.getapp.ie/compare/9448/91818/zendesk/vs/admanager-plus)

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