---
description: Compare Zoho CRM vs Zoho Forms for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Zoho Forms Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> Zoho Forms](https://www.getapp.ie/compare/9908/101885/zoho-crm/vs/zoho-forms)

# Compare Zoho CRM vs Zoho Forms

Canonical: https://www.getapp.ie/compare/9908/101885/zoho-crm/vs/zoho-forms

> Detailed comparison between Zoho CRM and Zoho Forms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho CRM | Zoho Forms |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 6972 | 147 |
| **Starting Price** | US$14.00 | US$12.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Collaboration Tools
- Configurable Workflow
- Customisable Branding
- Customisable Templates
- Document Management
- Document Storage
- Email Management
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Template Management
- Web Forms
- Workflow Management

### Zoho Forms

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Collaboration Tools
- Configurable Workflow
- Customisable Branding
- Customisable Templates
- Document Management
- Document Storage
- Email Management
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Surveys & Feedback
- Task Management
- Template Management
- Web Forms
- Workflow Management

## Links

- [View Zoho CRM Profile](https://www.getapp.ie/software/9908/zoho-crm)
- [View Zoho Forms Profile](https://www.getapp.ie/software/101885/zoho-forms)
- [View Original Comparison](https://www.getapp.ie/compare/9908/101885/zoho-crm/vs/zoho-forms)

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