---
description: Compare Zoho CRM vs 3CX for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs 3CX Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> 3CX](https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx)

# Compare Zoho CRM vs 3CX

Canonical: https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx

> Detailed comparison between Zoho CRM and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | 3CX |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 6974 | 465 |
| **Starting Price** | US$14.00 | US$350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Customer History
- Customisable Branding
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Surveys & Feedback

### 3CX

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Customer History
- Customisable Branding
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Surveys & Feedback

## Links

- [View Zoho CRM Profile](https://www.getapp.ie/software/9908/zoho-crm)
- [View 3CX Profile](https://www.getapp.ie/software/103409/3cx)
- [View Original Comparison](https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs 3CX Comparison | GetApp Ireland 2026","description":"Compare Zoho CRM vs 3CX for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx","about":[{"@id":"https://www.getapp.ie/software/9908/zoho-crm#software"},{"@id":"https://www.getapp.ie/software/103409/3cx#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cd6e1641-20aa-4d86-96c4-09d6ac07c156.jpeg","url":"https://www.getapp.ie/software/9908/zoho-crm","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/9908/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":6974,"ratingValue":4.3},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"3CX","description":"3CX is a software-based PBX solution with a cloud-hosted option, offering users web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.\n\n3CX includes a softphone for Windows, enabling users to make and receive calls through their computers, removing the need for phone hardware and allowing for work outside the office. An inbuilt multi-view switchboard allows users to manage incoming calls, view all colleague availability, and drag-and-drop calls for transfer. With CRM integration, users can launch calls in a single click from within their CRM software, and customer information appears as a pop-up on inbound calls. Caller ID is used to identify customers and automatically log the call in their customer record, with no need for manual call logging. \n\n3CX’s smartphone clients for Android and iOS allow users to make and receive calls over 3G or WiFi, and each include an inbuilt SIP tunnel to prevent issues with remote firewalls. Incoming calls and messages trigger push notifications, allowing phones to be left on standby to reduce battery drain. Users can update their availability statuses through the app, and view their colleagues’ statuses. Through 3CX’s mobile apps, users can make and receive calls from their mobile phone without the need to give out their personal phone number. \n\n3CX offers users clientless web conferencing, with no need to download additional software or plugins, as all voice and video communication is based in a web browser.  Also included are tools for remote control and assistance, and for feedback collection.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a45b818e-d95e-4051-9610-8554ae518554.webp","url":"https://www.getapp.ie/software/103409/3cx","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/103409/3cx#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":465,"ratingValue":4.4},"offers":{"price":"350","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/759/construction-crm/software","@type":"ListItem"},{"name":"Zoho CRM vs 3CX","position":3,"item":"https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/9908/103409/zoho-crm/vs/3cx#breadcrumblist"}]}
</script>