---
description: Compare Zoho CRM vs Freshsales for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho CRM vs Freshsales Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Construction CRM Software](/directory/759/construction-crm/software) > [Zoho CRM \<span\>vs\</span\> Freshsales](https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales)

# Compare Zoho CRM vs Freshsales

Canonical: https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales

> Detailed comparison between Zoho CRM and Freshsales. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoho CRM | Freshsales |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 7001 | 623 |
| **Starting Price** | US$14.00 | US$11.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho CRM

- Calendar/Reminder System
- Client Management
- Client Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

### Freshsales

- Calendar/Reminder System
- Client Management
- Client Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Templates
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Performance Management
- Pipeline Reports
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

## Links

- [View Zoho CRM Profile](https://www.getapp.ie/software/9908/zoho-crm)
- [View Freshsales Profile](https://www.getapp.ie/software/104265/freshsales)
- [View Original Comparison](https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoho CRM vs Freshsales Comparison | GetApp Ireland 2026","description":"Compare Zoho CRM vs Freshsales for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales","about":[{"@id":"https://www.getapp.ie/software/9908/zoho-crm#software"},{"@id":"https://www.getapp.ie/software/104265/freshsales#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales#breadcrumblist"},"@id":"https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"Zoho CRM","description":"Zoho CRM is an omnichannel customer relationship management platform that helps global businesses to take control of the business processes to build lasting customer relationships. The web-based platform can be personalized to suit industries of all types and sizes. Zoho CRM offers integration with various Zoho products and extends its capacity with various third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps.\n\nZia is an AI-based sales assistant for Zoho CRM that helps individual reps and sales teams detect anomalies in the sales process before they occur, suggest the best time to contact a prospect, and study sales patterns. Zia can provide each sales rep with personalized CRM data, intelligent alerts, task reminders, and suggestions in order to aid sales. \n\nBusinesses can use the Zoho CRM omnichannel CRM to nurture customer relationships anytime, anywhere. From phone, to live chat, to email, to social media, businesses can communicate and connect with their clients to enhance the customer experience. Notifications can automatically alert users of each new customer interaction or new contact. \n\nThe advanced CRM analytics module, allows users to sync and integrate Zoho CRM data to gain better insights. Users can create custom dashboards and reports on metrics such as lead generation, revenue, deals, and more. When it comes to a CRM solution, one size doesn't fit all businesses. That's why Zoho CRM lets businesses personalize the interface to meet the particular requirements of the organization.","image":"https://images.g2crowd.com/display-layer-screenshots/576/5cea612ba732ce50e6aefda9f5e8e7b474250b4cdf4fc035f0ac9c19e0363fbe.png","url":"https://www.getapp.ie/software/9908/zoho-crm","@id":"https://www.getapp.ie/software/9908/zoho-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":7001,"ratingValue":4.3},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Freshsales","description":"Freshsales is a cloud-based, AI-powered CRM platform that consolidates sales and marketing operations into a single interface. Designed for startups, SMBs, and large enterprises across B2B and B2C use cases, it combines sales force automation, marketing automation, built-in telephony, and multichannel communication, covering email, phone, chat, WhatsApp Business, Facebook Messenger, and SMS, within one unified UI. The platform supports end-to-end pipeline management with kanban and list views, contact management with 360-degree customer profiles, CPQ and product catalog management, territory-based lead routing, and multi-touch attribution reporting. A free tier accommodates up to three users, with Growth, Pro, and Enterprise tiers scaling to larger team and operational requirements.\n\nThe built-in AI assistant, Freddy AI, powers lead scoring, deal insights, next-best-action recommendations, intent scoring based on web and in-app behavior signals, and dynamic sales forecasting and revenue prediction. Freddy AI also includes generative AI capabilities for drafting personalized prospecting emails and automatically identifying positive and negative buying signals, reducing the need for manual analysis at each stage of the sales cycle. Sales sequences and workflow automation further reduce repetitive manual effort across prospecting, follow-up, and deal progression.\n\nFreshsales extends its core CRM functionality with a landing page builder, drag-and-drop email builder, website visitor tracking, and chat campaigns to support demand generation alongside pipeline management. Collaboration features include Slack integration and shared deal discussions. Custom modules, fields, and lifecycle stages allow configuration to fit specific sales processes. The platform connects with 100-plus third-party applications through the Freshworks Marketplace, and guided onboarding supports faster time-to-value for new teams.","image":"https://images.g2crowd.com/display-layer-screenshots/19345/f99f2cc6e4df5cd60ced87df1644490a36344af33c5b22f4aa0b9179f8abb6b2.gif","url":"https://www.getapp.ie/software/104265/freshsales","@id":"https://www.getapp.ie/software/104265/freshsales#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":623,"ratingValue":4.5},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Construction CRM Software","position":2,"item":"/directory/759/construction-crm/software","@type":"ListItem"},{"name":"Zoho CRM vs Freshsales","position":3,"item":"https://www.getapp.ie/compare/9908/104265/zoho-crm/vs/freshsales","@type":"ListItem"}]}]}
</script>
