Customer Satisfaction Software

Zendesk
  1851
Cloud customer service software
LiveChat
  719
Premium Customer Service Software for Live Chat & Help Desk
Nicereply
  247
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Qualtrics
  244
Experience management platform
Nextiva
  169
Simplifying Business Communication
Hotjar
  165
Gain insights & feedback through website & mobile analytics
Grade.us
  150
Review marketing and management platform, white-labeled for agencies and SEOs
Yotpo
  140
Reviews & customer content marketing
SurveyLegend
  129
Mobile-friendly survey management platform
Feedier
  108
Gamified customer engagement & feedback collection tool
AskNicely
  97
Collect real-time customer feedback using the NPS framework
Survey Anyplace
  95
Entertaining Surveys, Serious Results
123FormBuilder
  81
Web forms: as easy as 1-2-3!
Broadly
  81
Online review & reputation management for small businesses
Preferred Patron Loyalty
  74
Loyalty marketing and gift card management
Podium
  67
Review management, reputation software, feedback & webchat
QuickTapSurvey
  64
In-person Surveys, Mobile Forms & Kiosks (Works Offline)
Genesys PureCloud
  59
Mobile-optimized cloud call center with multichannel routing
Tidio
  53
Communicator for businesses. live chat, messenger and email
NiceJob
  52
Reputation management with reviews, social & SEO tools
UserVoice
  51
Build better products with intelligent product feedback
GetMoreReviews
  51
Review generation & reputation monitoring tool
Reputology
  47
Review management for Google, Facebook and more
ReviewTrackers
  46
Review monitoring software for multi-location businesses
xSellco Helpdesk
  41
The only purpose built e‑commerce help desk
Key Survey
  38
Cloud based and on premise survey software
Praiseworthy
  38
Employee recognition & individual feedback management
SurveySparrow
  25
Conversational survey tool
Survicate
  23
The fastest way to collect feedback from customers
Gainsight
  23
Analytics for customer success
zenloop NPS® Platform
  21
Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback
Hippo Video
  20
Video communication & collaboration platform
Acquire
  18
Multi-channel Customer Communication Platform
ClickDesk
  18
Live chat for customer support
Wix Answers
  18
Online help desk & customer support software built by Wix
Starred
  15
Customer feedback solution
Skilljar
  14
LMS for Customer and Partner Training
Retently
  13
Net Promoter Score & customer feedback collection
Totango
  9
Accelerate Revenues with Customer Engagement Management
Salesmachine
  9
Realtime customer scoring platform
Intouch Insight
  9
Solutions for improving CX operational performance
Clarabridge CX Social
  8
Customer Engagement & Insights for Social Brands
Customer Thermometer
  8
The one click email customer satisfaction survey - feedback when you need it
ReviewSpreader
  8
Review acquisition & reputation management for small businesses
Blue Enterprise Surveys
  7
Online survey & feedback collection tools
Natero
  7
Data-driven customer success management software
Helprace
  6
All-in-one customer service solution
Qualaroo
  5
Customer insight surveys and analysis
Client Heartbeat
  5
Track customer satisfaction to find out what your customers really think about your service, and find out who your unhappy customers are.
RepuGen
  5
Healthcare reputation & review management software
Zonka Feedback
  5
Multi-channel survey & feedback platform
Lithium
  4
Social Media Management Solutions
SightMill
  4
Net Promoter Score (NPS) survey platform
Honestly
  4
Honest employee & customer feedback collection
Promoter.io
  4
Net Promoter Score & customer experience management software
Socialsuite
  4
Impact measurement with measured outcomes
Kilterly
  4
Customer Success Software
Promoter Ninja
  3
Send Net Promoter Score (NPS) surveys to customers
QUALITYWEB 360
  3
Organize documents & information according to IS0 9001
MyFeelBack
  2
Turn customer feedback into business opportunities
MindTouch
  1
Self-service customer success & knowledge base platform
CustomerGauge
  1
Net Promoter Score® to measure, act, monetize and grow your customer base.
SatisMeter
  1
In-app feedback platform for collecting NPS data
Incogneato
  1
Customer satisfaction & feedback collection tool
Canny
  1
Customer feedback & feature request management
MaritzCX
  1
Customer experience management with data collection & reports
WizVille
  1
All-in-one customer feedback management platform
iperceptions
A global leader in Voice of the Customer (VoC) solutions
SimpleFeedback
Cloud-based customer engagement application
The IdeaWall
Forum-based customer feedback collection & prioritization
FoxMetrics
Marketing metric tools for optimizing eCommerce experiences
Q One
All-in-one market research & consumer insight platform