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Customer Service Software

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Here's our list of apps for Customer Service Software. Filters help you narrow down the results to find exactly what you’re looking for.

489 Software options

JIRA Service Management

The only ITSM solution built on the Jira platform

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

SuperOffice CRM

CRM software for sales, marketing & customer service teams

SuperOffice is an award winning customer service platform that helps support teams manage incoming requests via email, social media and live chat Read more about SuperOffice CRM

HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub

Issuetrak

Ticketing system to streamline help desk operations

Tired of software that lets you do just enough to dream of what you could accomplish with more control? Issuetrak lets you manage issue creation, resolution, reporting and more exactly the way you want. Get more for free - our knowledge base, task manager, and many other features come standard! Read more about Issuetrak

Lumoa

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business. Read more about Lumoa

Freshdesk

Online helpdesk system and customer service software

Freshdesk is a cloud-based customer service software that offers powerful solutions that businesses of all sizes use to strengthen customer relationships across channels. Read more about Freshdesk

LiveAgent

Web-based help desk so customer service agents

LiveAgent is a powerful Customer Service solution. It helps you manage customer interactions with 180+ Help Desk features and 200+ integrations. Enjoy social media integrations, customer relationship management, video calls, ticketing, and more. Start your 30-Day free trial, no credit card required Read more about LiveAgent

GreenRope

CRM solution for sales, marketing and operations

GreenRope helps you provide better customer service, see all customer information, interactions, and history in one place. You can use automation to simplify your tasks and communications, create tickets, surveys, feedback forms, and more to measure customer satisfaction and solve problems. Read more about GreenRope

BlueSpice

Do knowledge management the Wiki Way!

BlueSpice, the enterprise distribution of the famous Wikipedia software MediaWiki, is the perfect foundation for a knowledge base for staff and partners to answer customer queries quickly, efficiently and accurately. Read more about BlueSpice

Salesforce Service Cloud

Customer Service & Field Service Management Solutions

Salesforce Service Cloud helps to automate customer support combining unified case management, knowledge base, social media support, live chat, & self service. Read more about Salesforce Service Cloud

Salesforce Sales Cloud

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries. Read more about Salesforce Sales Cloud

Webex Suite

One app for everything. And everyone.

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience. Read more about Webex Suite

Dynamics 365

ERP and CRM applications from Microsoft

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools. Read more about Dynamics 365

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk's fully customizable service solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Zoho Desk

Customer service software for businesses of all sizes

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

ConnectWise ScreenConnect

Remote meeting platform for resolving customers' queries

ConnectWise ScreenConnect (formerly Control) is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can prevent potential cyberthreats & protect data via features such as AES-256 encryption and two-factor authentication. Read more about ConnectWise ScreenConnect

NetSuite

Cloud-based business management suite

NetSuite is a cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services. Read more about NetSuite

LiveChat

Customer service software that boosts online sales.

Connect with your customers on the website, provide them with immediate help when questions arise and create a great customer experience! Try LiveChat for free! Read more about LiveChat

Odoo

Open-source suite of business applications

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget Read more about Odoo

Intercom

Intercom is bringing AI-first Customer Service to the world

Intercom is redefining how businesses support their customers using powerful messaging and automation Read more about Intercom

Bitrix24

CRM, collaboration, and communication management suite

Bitrix24 is #1 free client management (CRM) and customer service solution, used by 12 million businesses worldwide. Cloud/mobile/open source editions available. Multichannel customer service — email, telephony, website live chat, Facebook, Instagram, Viber, WhatsApp, Skype, Slack, etc. Read more about Bitrix24

EngageBay CRM

Integrated sales & marketing software for growing teams

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay CRM

TeamSupport

Cloud-based customer support solution for B2B SaaS

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products. Read more about TeamSupport

Act!

CRM, marketing automation & business insights tool for SMBs

Act! Premium empowers small and midsize businesses to market better, sell more, and create customers for life. Read more about Act!

Talkdesk

Cloud-based contact center & customer experience platform

Delight your customers with excellent customer service voice support. Talkdesk is a browser based call center software that is easy to set up and easy to use. Read more about Talkdesk

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Related categories

Customer Experience Software

Contact Centre Software

Customer Communications Management Software

Customer Engagement Software

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Live Chat Software

Help Desk Software

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