Best List of Online CRM Software Applications & Tools

Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media. Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.

Zoho CRM is a web-based CRM application that gives users a 360-degree view of sales, marketing, inventory, customer support and more.

Freshdesk is a SaaS based customer support software for businesses of all sizes. Freshdesk provides every company with the tools it needs to wow customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations, self service portals, community forums and a lot more. Freshdesk is free forever for three agents, sign up now!

Airtable is a mobile friendly organization & collaboration platform designed to provide any sized team with the tools to create easy-to-use & flexible workflows

amoCRM makes it easier than ever to increase sales. With the interactive pipeline, you can automate salesflows from start to finish, setting tasks and customizing triggered activities like mailouts and social media advertising. Seamless integrations keep you and your data always in sync, whether you’re on your computer, mobile, or tablet.

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

CRM, invoicing and project planning in a single tool. Teamleader helps small business owners in their quote-to-cash process.

Base is CRM software focused on empowering sales teams to win more deals with less effort. By automating tasks, data capture and analysis, our all-in-one platform helps sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.

Build business applications and database apps quickly and easily. No-coding required.

SalesforceIQ automates, simplifies, and deepens the way you engage with your customers Whether you are managing a sales pipeline or tracking deals to closure, SalesforceIQ provides tools and insights to increase your effectiveness. It automatically tracks and analyzes the day-to-day interactions that drive relationships in business development, sales, and more, using data and algorithms to make you better at your job.

Sellsy is an online CRM / ERP solution which enables efficient management of the sales cycle, including prospecting, selling, invoicing, support, and marketing

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

SutiCRM is a SaaS CRM for businesses of all sizes, designed to automate sales, marketing & support processes, with a 360 degree view of customer data

Contactually is a powerful, easy-to-use system for building better relationships, and getting the most from your network. Combining the best features of contact managers, email clients, and CRMs, Contactually gives you everything you need to quickly organize, follow-up, and engage with everyone who matters to you and your business. Contactually relies on a simple premise — better, more productive relationships are often simply a matter of staying in touch over time. That simple, proven logic is behind everything Contactually does, from its automatic follow-up reminders to its advanced automation and pipeline management features that allow you to scale your efforts to thousands of potential contacts. You don’t have to radically change the way you work or the tools you’re comfortable with to get more from your daily work. Try Contactually, and see what better relationships can do for your business.

A simple customer relationship manager made for small businesses. Track leads, manage contact info, and never miss a follow-up.

PipelineDeals is a CRM designed to help businesses to start, develop, and grow their customer relationships.

HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, HappyFox Chat & Olark live chat, Freshbooks accounting, Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $29/mo/agent - 30-day Free Trial

The mobile CRM you’ve been waiting for. Designed by sales people for sales people to measure, analyse and improve your sales team’s performance.

15.229 customers gave LiveAgent a 5-star rating in the 2016 survey. Sign up to see why.

InStream is a sales, contact management & relationship automation tool designed to enable SMBs to build, manage & sustain effective customer relationships

OnePageCRM converts the complexity of sales into a simple to-do list. Built using GTD (Getting Things Done) productivity principles, our streamlined approach helps you convert leads to customers, reach targets and grow your business fast. The OnePageCRM Next Action sales method, encourages you to set a follow-up action with every contact, ensuring you never drop the ball on a sale. Your Action Stream sorts your contacts according to their sales actions, creating a dynamic to-do list which prioritizes your time. One look at our main screen and you know what actions you need to take now, today and tomorrow to move your prospects forward towards a sale. OnePageCRM is the simple CRM for salespeople who want to close more deals.

Simple CRM to store and share and manage leads and prospects; communicate with team members; and manage follow ups.

A complete CRM for high-velocity sales teams with integrated phone and email, user behavior tracking and lead scoring

CRM apps are easy. There are dozens of choices. Getting your web-based CRM application to incorporate your unique upstream and downstream processes is the challenge. You can pay exorbitant fees to a Salesforce developer for a clunky configuration that meets half of your needs. Or you can choose a provider that will deliver a custom data model that scales your business and automates all the processes that makes your business special.

Have you seen Salesforce’s small business solutions? Sales Cloud is a customizable CRM platform that grows with you. Get real-time customer information and activity in one place, insights with dashboards, and reports. Connect to thousands of business apps to extend your CRM to every department. Choose SalesforceIQ to be set up in minutes with instant access to CRM data right from your inbox. Use customer insights to prioritize intelligently and spend your time where it matters.

Appointment Scheduling allows your customers the ability to book appointments online with real-time availabilities and automated reminders. Get up to 40% more bookings while reducing no-shows and saving hours per week.

Nutshell give your teams the tools you need to close more sales. We’re building beautiful software that builds happy companies. We believe that smart and collaborative design makes it possible to create a CRM that people enjoy. We also believe that CRMs need to be open, so we’ve built Nutshell to integrate with services like Google Apps, Zendesk, Olark, Wufoo and MailChimp.

Awarded “Best Overall Value” three years in a row by Info-Tech, Agiloft Helpdesk streamlines operations and improves efficiency. Trusted by 2.5+M users.

ProsperWorks CRM helps you identify, track, and optimize sales contacts and opportunities. Easily manage your entire sales pipeline with our simple and highly visual tool. With a 5 minute setup, no training required, and automatic systems that eliminate most data entry, ProsperWorks CRM allows you to focus on what you do best – closing more deals.

★ Pipeliner is an entirely different approach to CRM: totally visual, intuitive, and empowering instead of tedious, laborious and something sales reps and sales management obtain no real help from. ★ Pipeline engages salespeople with their prospects and customers, prioritizes activities, raises sales management to a whole new level, and improves sales velocity. ★ Since no 2 companies are alike, Pipeliner is completely customizable--from its primary interfaces right down to fields and forms.

karmaCRM is a customizable CRM tool for small businesses to engage with customers and keep track of the leads that their teams follow.

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface

Marketing optimization software for marketing managers that are focused on generating targeted leads and improving sales team performance. Marketing Optimizer empowers digital marketers with the tools and reporting to continually improve their lead generation campaigns. Marketing Optimizer integrates with all popular website testing, web analytics, and landing page optimization software.

Configio is a cloud-based platform for event management, content management, e-commerce, customer relationship management, and e-learning

VUE Software is a cloud-based application that helps businesses in the insurance sector to manage onboarding, compliance and compensation activities

Results CRM is a QuickBooks-integrated CRM for small businesses to manage & automate their business processes, streamline workflows & deliver consistent results

InsideSalesBox is an all-in-one inside sales software to help business of any size accelerate their sales processes and consistently deliver predictable revenue

Pipedrive is a simple, yet powerful sales pipeline management tool loved by small and medium sized sales teams. It's built hand-in-hand by hardcore salespeople and ex-Skypers. Pipedrive organizes leads in a way you'll always have a great overview of sales, and makes you focus on the important deals first. Setting up an account takes a minute. Pipedrive helps you get super-organized: ★ Simple and effective sales pipeline management ★ Helps you focus on the right deals. ★ So easy to use that salespeople love it. ★ Use on computer or mobile. ★ Integrates with Google Contacts, Google Calendar and other Google apps.

Grow your business faster than ever before by building stronger customer relationships, managing sales opportunities and exceeding expectations with Insightly.

Smarty is an all-in-one small business solution with lead generation, CRM, marketing campaigns, sales opps, and payments management

Desk.com is the all-in-one support app that keeps customers happy. Respond to customers on multiple channels and offer self-service support quickly. Desk.com has the best integration with Salesforce which means that your sales and service teams are always in sync. Start in a matter of hours; then, watch Desk.com grow with you. Providing fast, awesome customer service has never been easier!

FollowUp Power is a cloud-based construction CRM & sales training platform designed to help contractors measure, record & streamline the sales process

Bpm’online CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance. Bpm’online recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).

Gold-Vision is a full suite of highly configurable CRM tools for project management, sales & marketing automation, customer support, events management, and more

Method is the #1 CRM for Small Businesses Who Use QuickBooks. QuickBooks users give Method 5-stars on Intuit Apps.com, Google Apps Marketplace, and GetApp.

CompanyHub is a customer relationship management system which enables SMBs to manage sales, leads & pipeline activity efficiently from a single platform