Empower customers with knowledge base software
Create stunning knowledge repositories & FAQs with ease.
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Knowledge Base Software
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Here's our list of apps for Knowledge Base Software. Filters help you narrow down the results to find exactly what you’re looking for.
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287 Software options
Document360 is an AI-powered knowledge base platform that enables users to create and publish self-service knowledge bases, Product manuals, and API docs using documentation, categorization, editing, and branding features like markdown support, version management and rollback, and more.
Read more about Document360
Freshworks Customer Service Suite facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.
Read more about Freshworks Customer Service Suite
Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.
Read more about Dynamics 365
Create a dynamic knowledge base your whole team can contribute to while they work. So important information never gets lost when people move between teams or roles. Then easily navigate your knowledge database with custom statuses, hashtags, and filters.
Read more about monday.com
Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations.
Read more about Zendesk Suite
Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together.
Read more about Confluence
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Read more about Zoho Desk
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.
Read more about Intercom
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
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Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.
Read more about Bitrix24
TeamSupport's Support software is specifically designed to provide businesses with the context needed to effectively meet their customers' needs. Through an innately collaborative platform, Support ensures unified customer experiences that are positive and healthy.
Read more about TeamSupport
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.
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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
Read more about SolarWinds Service Desk
Everybody from EdTech Companies, Coaching & Training Institutes, Study Abroad Consultants, K12 Schools, Play & Pre-Schools to Higher Education Institutions, love us for what we do.
Read more about Meritto (Formerly NoPaperForms)
Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey
Read more about Agile CRM
Guru is a company wiki that works in your workflow, so the information you need to do your job is always at your fingertips.
Read more about Guru
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
Read more about SysAid
360Learning combines the power of an LMS with the speed of Collaborative Learning, empowering L&D teams to drive culture and growth. With 360Learning, teams can easily onboard new employees, train customer-facing teams, and develop professional skills–all from one place.
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Maximizer CRM is a game-changing solution designed specifically for the unique challenges that sales teams and managers face. Effortlessly monitor and achieve your revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center.
Read more about Maximizer CRM
