---
description: See our free list of the best rated Information Technology Service Management (ITSM) Tools. GetApp provides software solutions for Ireland business users with information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Information Technology Service Management (ITSM) Tools - Prices & Reviews | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software)

# Information Technology Service Management (ITSM) Tools

Canonical: https://www.getapp.ie/directory/292/it-service-management-itsm/software

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## Products

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4090 reviews) — AI powered customer service across all channels
2. [NinjaOne](https://www.getapp.ie/software/108129/ninjarmm) — 4.7/5 (297 reviews) — NinjaOne Unified IT Operations Platform
3. [Xurrent](https://www.getapp.ie/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
4. [Hornbill](https://www.getapp.ie/software/155515/hornbill) — 4.7/5 (30 reviews) — Workflow automation software for service, IT \& HR teams
5. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.6/5 (792 reviews) — A complete IT service management (ITSM) tool for business
6. [TeamViewer ONE](https://www.getapp.ie/software/90948/teamviewer) — 4.6/5 (11636 reviews) — Proactive IT management with AI-powered automation
7. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3470 reviews) — Online helpdesk system and customer service software
8. [ManageEngine Endpoint Central](https://www.getapp.ie/software/103857/manageengine-desktop-central) — 4.6/5 (1832 reviews) — One console to manage, patch, and secure every endpoint.
9. [EZO](https://www.getapp.ie/software/103331/ezofficeinventory) — 4.6/5 (1546 reviews) — Cloud-based Enterprise Asset Management and CMMS Software
10. [Zoho Assist](https://www.getapp.ie/software/9913/zoho-assist) — 4.7/5 (1476 reviews) — Cloud-based remote support solution
11. [GitLab](https://www.getapp.ie/software/112635/gitlab) — 4.6/5 (1226 reviews) — Your intelligent orchestration platform for DevOps
12. [TeamSupport](https://www.getapp.ie/software/8670/teamsupport) — 4.5/5 (849 reviews) — Cloud-based customer support solution for B2B SaaS
13. [Salesforce Service Cloud](https://www.getapp.ie/software/91754/salesforce-1-service-cloud) — 4.5/5 (828 reviews) — AI powered customer service management platform
14. [JIRA Service Management](https://www.getapp.ie/software/91811/jira-service-management) — 4.5/5 (775 reviews) — IT service platform for unified support
15. [SolarWinds Service Desk](https://www.getapp.ie/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
16. [SysAid](https://www.getapp.ie/software/90863/sysaid) — 4.5/5 (522 reviews) — AI-enabled ITSM platform for businesses of all sizes
17. [Atera](https://www.getapp.ie/software/102017/atera) — 4.5/5 (454 reviews) — Cloud and mobile-based IT management platform with AI
18. [Supremo Remote Desktop](https://www.getapp.ie/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
19. [FixMe.IT](https://www.getapp.ie/software/2336/fixme-it) — 4.8/5 (389 reviews) — Remote Support Software That Always Works
20. [ServiceNow](https://www.getapp.ie/software/9156/servicenow) — 4.5/5 (356 reviews) — ITSM for automation \& management of IT enterprise services
21. [IT Glue](https://www.getapp.ie/software/113707/itglue) — 4.6/5 (342 reviews) — Track, find and know everything in under 30 seconds.
22. [Pipefy](https://www.getapp.ie/software/107957/pipefy) — 4.6/5 (323 reviews) — Cloud-based and AI-powered process orchestration platform
23. [Pulseway](https://www.getapp.ie/software/101507/pulseway) — 4.7/5 (311 reviews) — Remote monitoring and management platform for IT
24. [ConnectWise PSA](https://www.getapp.ie/software/100721/connectwise-manage) — 4.1/5 (280 reviews) — PSA tool designed for as-a-service businesses
25. [Yonyx](https://www.getapp.ie/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service

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## Related Categories

- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software)
- [MSP Software](https://www.getapp.ie/directory/645/managed-service-providers-msp/software)
- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)
- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)

## Links

- [View on GetApp](https://www.getapp.ie/directory/292/it-service-management-itsm/software)
- [All Categories](https://www.getapp.ie/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/292/it-service-management-itsm/software> |
| de-AT | <https://www.getapp.at/directory/292/it-service-management-itsm/software> |
| en | <https://www.getapp.com/customer-service-support-software/it-service-management-itsm/> |
| en-AE | <https://www.getapp.ae/directory/292/it-service-management-itsm/software> |
| en-AU | <https://www.getapp.com.au/directory/292/it-service-management-itsm/software> |
| en-CA | <https://www.getapp.ca/directory/292/it-service-management-itsm/software> |
| en-GB | <https://www.getapp.co.uk/directory/292/it-service-management-itsm/software> |
| en-IE | <https://www.getapp.ie/directory/292/it-service-management-itsm/software> |
| en-NZ | <https://www.getapp.co.nz/directory/292/it-service-management-itsm/software> |
| en-SG | <https://www.getapp.sg/directory/292/it-service-management-itsm/software> |
| en-ZA | <https://www.getapp.za.com/directory/292/it-service-management-itsm/software> |
| es | <https://www.getapp.es/directory/292/it-service-management-itsm/software> |
| es-CL | <https://www.getapp.cl/directory/292/it-service-management-itsm/software> |
| es-CO | <https://www.getapp.com.co/directory/292/it-service-management-itsm/software> |
| es-MX | <https://www.getapp.com.mx/directory/292/it-service-management-itsm/software> |
| fr | <https://www.getapp.fr/directory/292/it-service-management-itsm/software> |
| fr-BE | <https://fr.getapp.be/directory/292/it-service-management-itsm/software> |
| fr-CA | <https://fr.getapp.ca/directory/292/it-service-management-itsm/software> |
| nl | <https://www.getapp.nl/directory/292/it-service-management-itsm/software> |
| nl-BE | <https://www.getapp.be/directory/292/it-service-management-itsm/software> |
| pt | <https://www.getapp.com.br/directory/292/it-service-management-itsm/software> |
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