---
description: See our free list of the best rated Information Technology Service Management (ITSM) Tools. GetApp provides software solutions for Ireland business users with information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Information Technology Service Management (ITSM) Tools - Prices & Reviews | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software)

# Information Technology Service Management (ITSM) Tools

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## Products

1. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.6/5 (803 reviews) — A complete IT service management (ITSM) tool for business
2. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4094 reviews) — AI powered customer service across all channels
3. [Xurrent](https://www.getapp.ie/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
4. [Hornbill](https://www.getapp.ie/software/155515/hornbill) — 4.7/5 (30 reviews) — Workflow automation software for service, IT \& HR teams
5. [TeamViewer ONE](https://www.getapp.ie/software/90948/teamviewer) — 4.6/5 (11642 reviews) — Proactive IT management with AI-powered automation
6. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3487 reviews) — Cloud-based AI help desk for teams of all sizes
7. [ManageEngine Endpoint Central](https://www.getapp.ie/software/103857/manageengine-desktop-central) — 4.6/5 (1877 reviews) — One console to manage, patch, and secure every endpoint.
8. [Zoho Assist](https://www.getapp.ie/software/9913/zoho-assist) — 4.7/5 (1497 reviews) — Cloud-based remote support solution
9. [GitLab](https://www.getapp.ie/software/112635/gitlab) — 4.6/5 (1227 reviews) — Your intelligent orchestration platform for DevOps
10. [TeamSupport](https://www.getapp.ie/software/8670/teamsupport) — 4.5/5 (850 reviews) — Cloud-based B2B customer support platform with AI
11. [Salesforce Service Cloud](https://www.getapp.ie/software/91754/salesforce) — 4.5/5 (832 reviews) — AI powered customer service management platform
12. [JIRA Service Management](https://www.getapp.ie/software/91811/jira-service-management) — 4.5/5 (779 reviews) — IT service platform for unified support
13. [SolarWinds Service Desk](https://www.getapp.ie/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
14. [SysAid](https://www.getapp.ie/software/90863/sysaid) — 4.5/5 (523 reviews) — Cloud-based AI ITSM \& ESM platform for all sizes
15. [Remote Monitoring and Management](https://www.getapp.ie/software/102017/atera) — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
16. [Supremo Remote Desktop](https://www.getapp.ie/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
17. [FixMe.IT](https://www.getapp.ie/software/2336/fixme-it) — 4.8/5 (389 reviews) — Remote Support Software That Always Works
18. [ServiceNow](https://www.getapp.ie/software/9156/servicenow) — 4.5/5 (361 reviews) — ITSM for automation \& management of IT enterprise services
19. [IT Glue](https://www.getapp.ie/software/113707/itglue) — 4.6/5 (342 reviews) — Track, find and know everything in under 30 seconds.
20. [Pipefy](https://www.getapp.ie/software/107957/pipefy) — 4.6/5 (325 reviews) — Cloud-based no-code workflow automation for enterprises
21. [Pulseway](https://www.getapp.ie/software/101507/pulseway) — 4.7/5 (312 reviews) — Remote monitoring and management platform for IT
22. [NinjaOne](https://www.getapp.ie/software/108129/ninjaone) — 4.7/5 (298 reviews) — Cloud-based unified IT operations platform for MSPs
23. [ConnectWise PSA](https://www.getapp.ie/software/100721/connectwise-manage) — 4.1/5 (283 reviews) — PSA tool designed for as-a-service businesses
24. [Yonyx](https://www.getapp.ie/software/91207/agi-self-service) — 4.7/5 (259 reviews) — Decision tree driven Interactive guides for customer service
25. [N-central](https://www.getapp.ie/software/1999255/n-central) — 4.2/5 (253 reviews) — On-premise and hosted RMM software for MSPs

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## Related Categories

- [Customer Service Software](https://www.getapp.ie/directory/231/customer-service/software)
- [MSP Software](https://www.getapp.ie/directory/645/managed-service-providers-msp/software)
- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)
- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)

## Links

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- [All Categories](https://www.getapp.ie/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/292/it-service-management-itsm/software> |
| de-AT | <https://www.getapp.at/directory/292/it-service-management-itsm/software> |
| en | <https://www.getapp.com/customer-service-support-software/it-service-management-itsm/> |
| en-AE | <https://www.getapp.ae/directory/292/it-service-management-itsm/software> |
| en-AU | <https://www.getapp.com.au/directory/292/it-service-management-itsm/software> |
| en-CA | <https://www.getapp.ca/directory/292/it-service-management-itsm/software> |
| en-GB | <https://www.getapp.co.uk/directory/292/it-service-management-itsm/software> |
| en-IE | <https://www.getapp.ie/directory/292/it-service-management-itsm/software> |
| en-NZ | <https://www.getapp.co.nz/directory/292/it-service-management-itsm/software> |
| en-SG | <https://www.getapp.sg/directory/292/it-service-management-itsm/software> |
| en-ZA | <https://www.getapp.za.com/directory/292/it-service-management-itsm/software> |
| es | <https://www.getapp.es/directory/292/it-service-management-itsm/software> |
| es-CL | <https://www.getapp.cl/directory/292/it-service-management-itsm/software> |
| es-CO | <https://www.getapp.com.co/directory/292/it-service-management-itsm/software> |
| es-MX | <https://www.getapp.com.mx/directory/292/it-service-management-itsm/software> |
| fr | <https://www.getapp.fr/directory/292/it-service-management-itsm/software> |
| fr-BE | <https://fr.getapp.be/directory/292/it-service-management-itsm/software> |
| fr-CA | <https://fr.getapp.ca/directory/292/it-service-management-itsm/software> |
| nl | <https://www.getapp.nl/directory/292/it-service-management-itsm/software> |
| nl-BE | <https://www.getapp.be/directory/292/it-service-management-itsm/software> |
| pt | <https://www.getapp.com.br/directory/292/it-service-management-itsm/software> |
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