---
description: See our free list of the best rated Information Technology Service Management (ITSM) Tools. GetApp provides software solutions for Ireland business users with information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Information Technology Service Management (ITSM) Tools - Prices & Reviews | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software)

# Information Technology Service Management (ITSM) Tools

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## Products

1. [NinjaOne](https://www.getapp.ie/software/108129/ninjarmm) — 4.7/5 (289 reviews) — Unified endpoint management \& IT automation platform
2. [Xurrent](https://www.getapp.ie/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
3. [Hornbill](https://www.getapp.ie/software/155515/hornbill) — 4.7/5 (30 reviews) — Workflow automation software for service, IT \& HR teams
4. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.5/5 (720 reviews) — A complete IT service management (ITSM) tool for business
5. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
6. [TeamViewer ONE](https://www.getapp.ie/software/90948/teamviewer) — 4.6/5 (11626 reviews) — Remote support, remote access \& device management software
7. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3434 reviews) — Online helpdesk system and customer service software
8. [ManageEngine Endpoint Central](https://www.getapp.ie/software/103857/manageengine-desktop-central) — 4.6/5 (1657 reviews) — Desktop, mobile device \& patch management software
9. [EZO](https://www.getapp.ie/software/103331/ezofficeinventory) — 4.6/5 (1543 reviews) — Cloud-based Enterprise Asset Management (EAM) Solution
10. [Zoho Assist](https://www.getapp.ie/software/9913/zoho-assist) — 4.7/5 (1414 reviews) — Cloud-based remote support solution
11. [GitLab](https://www.getapp.ie/software/112635/gitlab) — 4.6/5 (1220 reviews) — Your intelligent orchestration platform for DevOps
12. [TeamSupport](https://www.getapp.ie/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
13. [Salesforce Service Cloud](https://www.getapp.ie/software/91754/salesforce-1-service-cloud) — 4.5/5 (824 reviews) — AI powered customer service management platform
14. [JIRA Service Management](https://www.getapp.ie/software/91811/jira-service-management) — 4.5/5 (770 reviews) — IT service platform for unified support
15. [SolarWinds Service Desk](https://www.getapp.ie/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
16. [SysAid](https://www.getapp.ie/software/90863/sysaid) — 4.5/5 (519 reviews) — AI-enabled ITSM platform for businesses of all sizes
17. [Atera](https://www.getapp.ie/software/102017/atera) — 4.5/5 (448 reviews) — Cloud and mobile-based IT management platform with AI
18. [Supremo Remote Desktop](https://www.getapp.ie/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
19. [FixMe.IT](https://www.getapp.ie/software/2336/fixme-it) — 4.8/5 (389 reviews) — Remote Support Software That Always Works
20. [ServiceNow](https://www.getapp.ie/software/9156/servicenow) — 4.5/5 (348 reviews) — ITSM for automation \& management of IT enterprise services
21. [IT Glue](https://www.getapp.ie/software/113707/itglue) — 4.6/5 (338 reviews) — Track, find and know everything in under 30 seconds.
22. [Pipefy](https://www.getapp.ie/software/107957/pipefy) — 4.6/5 (321 reviews) — Cloud-based and AI-powered process orchestration platform
23. [Pulseway](https://www.getapp.ie/software/101507/pulseway) — 4.7/5 (310 reviews) — Remote monitoring and management platform for IT
24. [ConnectWise PSA](https://www.getapp.ie/software/100721/connectwise-manage) — 4.1/5 (275 reviews) — PSA tool designed for as-a-service businesses
25. [Yonyx](https://www.getapp.ie/software/91207/agi-self-service) — 4.7/5 (258 reviews) — Decision tree driven Interactive guides for customer service

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## Related Categories

- [IT Asset Management Software](https://www.getapp.ie/directory/325/it-asset-management/software)
- [MSP Software](https://www.getapp.ie/directory/645/managed-service-providers-msp/software)
- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.ie/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.ie/directory/292/it-service-management-itsm/software)
- [All Categories](https://www.getapp.ie/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/292/it-service-management-itsm/software> |
| de-AT | <https://www.getapp.at/directory/292/it-service-management-itsm/software> |
| en | <https://www.getapp.com/customer-service-support-software/it-service-management-itsm/> |
| en-AE | <https://www.getapp.ae/directory/292/it-service-management-itsm/software> |
| en-AU | <https://www.getapp.com.au/directory/292/it-service-management-itsm/software> |
| en-CA | <https://www.getapp.ca/directory/292/it-service-management-itsm/software> |
| en-GB | <https://www.getapp.co.uk/directory/292/it-service-management-itsm/software> |
| en-IE | <https://www.getapp.ie/directory/292/it-service-management-itsm/software> |
| en-NZ | <https://www.getapp.co.nz/directory/292/it-service-management-itsm/software> |
| en-SG | <https://www.getapp.sg/directory/292/it-service-management-itsm/software> |
| en-ZA | <https://www.getapp.za.com/directory/292/it-service-management-itsm/software> |
| es | <https://www.getapp.es/directory/292/it-service-management-itsm/software> |
| es-CL | <https://www.getapp.cl/directory/292/it-service-management-itsm/software> |
| es-CO | <https://www.getapp.com.co/directory/292/it-service-management-itsm/software> |
| es-MX | <https://www.getapp.com.mx/directory/292/it-service-management-itsm/software> |
| fr | <https://www.getapp.fr/directory/292/it-service-management-itsm/software> |
| fr-BE | <https://fr.getapp.be/directory/292/it-service-management-itsm/software> |
| fr-CA | <https://fr.getapp.ca/directory/292/it-service-management-itsm/software> |
| nl | <https://www.getapp.nl/directory/292/it-service-management-itsm/software> |
| nl-BE | <https://www.getapp.be/directory/292/it-service-management-itsm/software> |
| pt | <https://www.getapp.com.br/directory/292/it-service-management-itsm/software> |
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