---
description: See our free list of the best rated Information Technology Service Management (ITSM) Tools. GetApp provides software solutions for Ireland business users with information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Information Technology Service Management (ITSM) Tools - Prices & Reviews | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software)

# Information Technology Service Management (ITSM) Tools

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## Products

1. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4072 reviews) — AI powered customer service across all channels
2. [Xurrent](https://www.getapp.ie/software/10366/itrp) — 4.7/5 (27 reviews) — Service Management for the Modern Enterprise
3. [NinjaOne](https://www.getapp.ie/software/108129/ninjarmm) — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
4. [Atera](https://www.getapp.ie/software/102017/atera) — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
5. [Hornbill](https://www.getapp.ie/software/155515/hornbill) — 4.7/5 (30 reviews) — Workflow automation software for service, IT \& HR teams
6. [Freshservice](https://www.getapp.ie/software/91351/freshservice) — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
7. [Mint Service Desk](https://www.getapp.ie/software/117895/mint-service-desk) — 4.8/5 (22 reviews) — IT service desk and asset management solution
8. [XEOX](https://www.getapp.ie/software/2052744/xeox) — 4.5/5 (27 reviews) — Remote Monitoring and Management of IT Infrastructures
9. [TeamViewer ONE](https://www.getapp.ie/software/90948/teamviewer) — 4.6/5 (11620 reviews) — Remote support, remote access \& device management software
10. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3409 reviews) — Online helpdesk system and customer service software
11. [EZO](https://www.getapp.ie/software/103331/ezofficeinventory) — 4.6/5 (1543 reviews) — Asset tracking and management software
12. [ManageEngine Endpoint Central](https://www.getapp.ie/software/103857/manageengine-desktop-central) — 4.6/5 (1497 reviews) — Desktop, mobile device \& patch management software
13. [Zoho Assist](https://www.getapp.ie/software/9913/zoho-assist) — 4.7/5 (1376 reviews) — Cloud-based remote support solution
14. [GitLab](https://www.getapp.ie/software/112635/gitlab) — 4.6/5 (1215 reviews) — Your intelligent orchestration platform for DevOps
15. [TeamSupport](https://www.getapp.ie/software/8670/teamsupport) — 4.5/5 (848 reviews) — Cloud-based customer support solution for B2B SaaS
16. [Salesforce Service Cloud](https://www.getapp.ie/software/91754/salesforce-1-service-cloud) — 4.5/5 (820 reviews) — AI powered customer service management platform
17. [JIRA Service Management](https://www.getapp.ie/software/91811/jira-service-management) — 4.5/5 (763 reviews) — IT service platform for unified support
18. [SolarWinds Service Desk](https://www.getapp.ie/software/1336/solarwinds-service-desk) — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
19. [SysAid](https://www.getapp.ie/software/90863/sysaid) — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
20. [Supremo Remote Desktop](https://www.getapp.ie/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
21. [FixMe.IT](https://www.getapp.ie/software/2336/fixme-it) — 4.8/5 (389 reviews) — Remote Support Software That Always Works
22. [ServiceNow](https://www.getapp.ie/software/9156/servicenow) — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
23. [IT Glue](https://www.getapp.ie/software/113707/itglue) — 4.6/5 (331 reviews) — Track, find and know everything in under 30 seconds.
24. [Pipefy](https://www.getapp.ie/software/107957/pipefy) — 4.6/5 (319 reviews) — Cloud-based and AI-powered process orchestration platform
25. [Pulseway](https://www.getapp.ie/software/101507/pulseway) — 4.7/5 (310 reviews) — Remote monitoring and management platform for IT

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## Related Categories

- [IT Asset Management Software](https://www.getapp.ie/directory/325/it-asset-management/software)
- [MSP Software](https://www.getapp.ie/directory/645/managed-service-providers-msp/software)
- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)
- [Service Desk Software](https://www.getapp.ie/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)

## Links

- [View on GetApp](https://www.getapp.ie/directory/292/it-service-management-itsm/software)
- [All Categories](https://www.getapp.ie/directory)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/directory/292/it-service-management-itsm/software> |
| de-AT | <https://www.getapp.at/directory/292/it-service-management-itsm/software> |
| en | <https://www.getapp.com/customer-service-support-software/it-service-management-itsm/> |
| en-AE | <https://www.getapp.ae/directory/292/it-service-management-itsm/software> |
| en-AU | <https://www.getapp.com.au/directory/292/it-service-management-itsm/software> |
| en-CA | <https://www.getapp.ca/directory/292/it-service-management-itsm/software> |
| en-GB | <https://www.getapp.co.uk/directory/292/it-service-management-itsm/software> |
| en-IE | <https://www.getapp.ie/directory/292/it-service-management-itsm/software> |
| en-NZ | <https://www.getapp.co.nz/directory/292/it-service-management-itsm/software> |
| en-SG | <https://www.getapp.sg/directory/292/it-service-management-itsm/software> |
| en-ZA | <https://www.getapp.za.com/directory/292/it-service-management-itsm/software> |
| es | <https://www.getapp.es/directory/292/it-service-management-itsm/software> |
| es-CL | <https://www.getapp.cl/directory/292/it-service-management-itsm/software> |
| es-CO | <https://www.getapp.com.co/directory/292/it-service-management-itsm/software> |
| es-MX | <https://www.getapp.com.mx/directory/292/it-service-management-itsm/software> |
| fr | <https://www.getapp.fr/directory/292/it-service-management-itsm/software> |
| fr-BE | <https://fr.getapp.be/directory/292/it-service-management-itsm/software> |
| fr-CA | <https://fr.getapp.ca/directory/292/it-service-management-itsm/software> |
| nl | <https://www.getapp.nl/directory/292/it-service-management-itsm/software> |
| nl-BE | <https://www.getapp.be/directory/292/it-service-management-itsm/software> |
| pt | <https://www.getapp.com.br/directory/292/it-service-management-itsm/software> |
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