Social CRM Tools

Salesforce Sales Cloud offers social collaboration features such as an activity feed, groups, recommendations based on activity and interest, and file sharing. Read more about Salesforce Sales Cloud

Serve your social customer in a better way. Listen to customer conversations over Social media and engage with them without leaving your CRM account. Read more about Zoho CRM

With Zendesk, you can build customer relationships that are more meaningful, personal, and productive. Read more about Zendesk Suite

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. Read more about Hootsuite

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter Read more about Pipedrive

Nimble provides insights & intelligence on your contacts from social to help you engage in a relevant and authentic way. Read more about Nimble

LiveAgent is a customer service and social CRM solution for companies. It helps businesses manage customer communication and social media interactions from a single platform. LiveAgent is a leader in delivering seamless customer experiences. Start with a 14-Day free trial, no credit card required. Read more about LiveAgent

Agorapulse is a social media management tool to find and categorize the most vocal followers, retrieve conversation history & team notes on followers. Read more about AgoraPulse

With the social media integration, you can simply put in a contact’s email address, and Insightly detects and input social media profiles related to the email address. Read more about Insightly

Freshworks CRM Sales Cloud is a complete solution for sales teams to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights and nurture customer relationships. The Sales Cloud empowers sales teams with more time for selling by automating the sales process. Read more about Freshsales

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay CRM

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Read more about Thryv

SugarCRM is a Social CRM tool that includes full sales, marketing and support automation, email integration, reporting, team selling, advanced security and workflow automation. Read more about SugarCRM

With Popl, your whole team can personalize their business cards with a single click. Popl makes life easy by automating all the tedious details, like data entry. User can also sync contact information with their CRM. Integrates with 4000+ apps and digital business card can be sent via text message, email, Airdrop, email signatures, Zoom backgrounds... Read more about Popl

Kommo is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more. Read more about Kommo

Simple & zero learning curve solution to keep track of the leads, follow ups, history, and activity that are the lifelines of your business. Read more about Highrise

Lyfpit is the social media automation and growth hacking platform created by marketers for marketers Read more about Lyfpit

The Sendible platform brings all your social networks together into a centralised hub and is the easiest way to execute a winning social media strategy for multiple brands at scale. Positioned as a productivity tool for agencies, you can be certain that your team will save hours of time! Read more about Sendible

Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack. Read more about Oktopost

Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need Read more about Salesforce Experience Cloud

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr

Speed up your business growth with our web-based CRM application: Sage, the leading supplier of business management solutions to small and medium businesses. Read more about Sage CRM

mLabs is a social media management solution that makes it possible to create professionally designed posts for Instagram, Facebook, Twitter, Youtube, LinkedIn, and other networks. It lets users set the day and time for each post to maximize engagement. Available in English, Portuguese, and Spanish. Read more about mLabs

Demandforce helps medical practices, veterinary practices, salons, and spas to automate front office tasks and streamline communications with an all-in-one solution. Only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. Read more about Demandforce

Contact profile management, customer notes, customer data attributes, data API, conversation histories, customer identities for email, phone, and social media. Read more about Re:amaze

Jive's Interactive Intranet unites your people, information and content in a single hub for getting work done. It's a secure out-of-the-box solution for company communications, collaboration, knowledge-sharing, with an engaging user experience that drives adoption and productivity. Read more about Jive

Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation. Read more about Locobuzz

Escala is a marketing automation platform that helps businesses manage customers and streamline ad campaigns. Users can create landing pages and forms by customizing templates and publishing them according to requirements. Read more about Escala

Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more Read more about Shape

Simple, scablable and powerful omnichannel customer service solution for organizations committed to deliver highest level of service to its clients. Read more about NABD System

Harness the power of your social to drive your revenue. Get your contact’s social feeds in-line with their contact record. One an aggregated feed of your social Read more about SalesSeek

Relenta is a beautifully simple and amazingly effective email-based CRM. Read more about Relenta

LinkedIn automation and lead generation software for safe and smart outreach Read more about Linked Helper 2

Automated Social Profile Import, data Aggregation and auto Update, ATS, CRM, AI powered ranking filtering, Process Automation, recruiting workflow, sales pipeline, automatic Outreach, mass Mailing, messaging templates, multiplatform communications. Read more about Jobin.cloud

Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness. And in combination with Oracle's Commerce solutions, they deliver a unified cross-channel experience for consumers. Read more about Oracle CRM On Demand

Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis –? all in one place. Perfectly organized data that simplify your work and give you a thorough overview of your business. Read more about RAYNET CRM

Infor CRM - formerly SalesLogix - provides a single platform to drive customer interaction and improve customer relationships and experiences. The software combines a range of multi-departmental functions such as marketing, sales, service, resource, and lead management features. Read more about Infor CRM

Spoki is a marketing automation platform that allows businesses to leverage the Whatsapp channel to optimize its business operations This software gives the possbility to create, automate and analyse the entire sales funnel on Whatsapp, ensuring high opening rates, conversions and consequently sales Read more about Spoki

Simla.com is a multi-agent platform for WhatsApp, Facebook, and Instagram that helps you to sell, offer customer service, launch chatbots and broadcasts Read more about Simla.com

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform. Read more about Simplify360

AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day. Read more about Enterprise Bot

EQUP is designed is to bridge the gap between the currently available solutions and the requirements of small business owners. Things that no one else offer - Inventory pooling - Free version has no feature restrictions - Dedicated resource to manage your account. - Industry-specific solutions Read more about EQUP

Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers. Read more about Batchbook

Khoros Care is a customer care platform that allows enterprises to provide multi-channel communication using agents and bots. Features include smart workflows, operational analytics, crisis detection and mitigation, conversation insights, multi-level prioritization, performance metrics, and more. Read more about Khoros Care

Zurmo is an open source CRM platform that encompasses sales, marketing automation, and project management software into one solution. Through the use of gamification, Zurmo engages, motivates, and recognizes users. This helps increase user adoption which results in a successful CRM implementation Read more about Zurmo

MadeMarket is a purpose-built customer relationship and deal management platform designed for investment bankers and capital markets professionals. Key management features include dashboards with auto-generated data, ready-built around industry pipeline metrics that monitor tasks, projects, and deal flows with dynamic customization capabilities. Read more about MadeMarket

F-RevoCRM is a cloud-based, open-source CRM software that is only available in Japanese. The software provides customer relationship management tools and automated workflows, designed for both sales and service departments. F-RevoCRM is suitable for various use cases such as managing leads, cases, inquiries, and sales data. It can be used to... Read more about F-RevoCRM

Get Satisfaction is a cloud collaboration software that helps build online communities, increase revenue, improve customer satisfaction and engagement, structure ideas to build better products and reduce support costs. It focuses on outcomes in order to create value for both company and customers. Read more about Get Satisfaction

yawave is a user interaction suite which can be easily integrated via embed code or plugins. It promotes lead generation, fan engagement, content efficiency, awareness and customer experience. Read more about yawave