---
description: Discover the most popular Free Customer Experience Software tools and compare user ratings, pricing, features, and free demo versions.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Top Free Customer Experience Software Applications and Tools | GetApp Ireland
---

Breadcrumb: [Home](/) > [Free Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software)

# Customer Experience Software

Canonical: https://www.getapp.ie/directory/601/customer-experience/software

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## Products

1. [Zoho CRM](https://www.getapp.ie/software/9908/zoho-crm) — 4.3/5 (6974 reviews) — Customer relationship management solution
2. [Zoho CRM Plus](https://www.getapp.ie/software/113643/zoho-crmplus) — 4.4/5 (71 reviews) — Unified Customer Experience platform
3. [Zendesk Suite](https://www.getapp.ie/software/9448/zendesk) — 4.4/5 (4079 reviews) — AI powered customer service across all channels
4. [Freshdesk](https://www.getapp.ie/software/10317/freshdesk) — 4.5/5 (3434 reviews) — Online helpdesk system and customer service software
5. [Hootsuite](https://www.getapp.ie/software/20432/hootsuite) — 4.4/5 (3796 reviews) — Social media management \& scheduling for SMBs and enterprise
6. [Pipedrive](https://www.getapp.ie/software/90507/pipedrive) — 4.5/5 (3051 reviews) — Cloud-based CRM solution for salespeople
7. [Zoho Desk](https://www.getapp.ie/software/10036/zoho-desk) — 4.5/5 (2212 reviews) — Customer service software for businesses of all sizes
8. [LiveAgent](https://www.getapp.ie/software/91301/liveagent) — 4.7/5 (1783 reviews) — Multichannel Help Desk Solution with Powerful AI Features
9. [LiveChat](https://www.getapp.ie/software/8385/livechat) — 4.6/5 (1723 reviews) — AI-based live chat for customer support and sales teams
10. [Trustpilot](https://www.getapp.ie/software/113149/trustpilot) — 4.5/5 (1204 reviews) — Customer review management platform for online businesses
11. [Intercom](https://www.getapp.ie/software/91379/intercom) — 4.5/5 (1133 reviews) — AI-powered customer service with helpdesk
12. [Bitrix24](https://www.getapp.ie/software/90602/bitrix24) — 4.2/5 (991 reviews) — All in one business management workspace
13. [Typeform](https://www.getapp.ie/software/91581/typeform) — 4.7/5 (967 reviews) — Interactive form builder for data collection
14. [Sogolytics](https://www.getapp.ie/software/108133/sogosurvey) — 4.7/5 (730 reviews) — Customer and employee experience management platform.
15. [Birdeye](https://www.getapp.ie/software/112535/birdeye) — 4.7/5 (704 reviews) — AI-based webchat assistant for business conversations
16. [Lime Connect](https://www.getapp.ie/software/90636/userlike-live-chat) — 4.6/5 (647 reviews) — Live chat and customer messaging for businesses of all sizes
17. [Sprout Social](https://www.getapp.ie/software/20453/sprout-social) — 4.4/5 (606 reviews) — Social Media Management Software for Business
18. [Tidio](https://www.getapp.ie/software/105081/tidio-chat) — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
19. [NiCE CXone](https://www.getapp.ie/software/8391/incontact-call-center-software) — 4.2/5 (581 reviews) — Cloud-based contact center software
20. [Survio](https://www.getapp.ie/software/110583/survio) — 4.5/5 (571 reviews) — Turn feedback into growth with Survio.
21. [Hotjar](https://www.getapp.ie/software/101789/hotjar) — 4.6/5 (541 reviews) — Digital experience insights for any business selling online
22. [Twilio](https://www.getapp.ie/software/90610/twilio-communications-platform) — 4.4/5 (502 reviews) — Build, Scale, and Operate Customized Communication Solutions
23. [Zoho Survey](https://www.getapp.ie/software/91188/zoho-survey) — 4.6/5 (451 reviews) — Cloud-based tool for creating and manging surveys
24. [Swell](https://www.getapp.ie/software/118523/swell-cx) — 4.6/5 (357 reviews) — \#1 Patient experience platform for Healthcare
25. [Broadly](https://www.getapp.ie/software/110573/broadly) — 4.8/5 (336 reviews) — Online review \& reputation management for small businesses

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## Related Categories

- [Live Chat Software](https://www.getapp.ie/directory/561/live-chat/software)
- [Survey Software](https://www.getapp.ie/directory/234/survey/software)
- [Customer Satisfaction Software](https://www.getapp.ie/directory/1029/customer-satisfaction/software)
- [NPS Software](https://www.getapp.ie/directory/1963/nps/software)
- [Customer Engagement Software](https://www.getapp.ie/directory/650/customer-engagement/software)

## Links

- [View on GetApp](https://www.getapp.ie/directory/601/customer-experience/software)
- [All Categories](https://www.getapp.ie/directory)

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